Dunkin'
$ • Coffee Shops, Donuts
Hours:
5205 Old Hickory Blvd Suite110, Hermitage
(615) 358-9476
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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I almost gave up on this place lol but the last couple months I see a dramatic change for the better.I Go every morning and the staff always is so nice and polite. I recommend this place 100 %
Rude staff. Waited at the drive up menus for 10 min no one ever ask for my order so I pulled to the window behind another car who was getting served. I pulled to the window and waited another 5 minutes or so while staff walked by and looked at me never ask to help me. Then after sitting 15 min someone locks the window and never acknowledged me whatsoever. The sign said closes at 7. I was there at 6:50. Terrible !
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 6AM - 8PM |
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Dunkin' is a convenient spot that offers great food, including Baskin Robbins ice cream treats. While the drive-through employee might not always be enthusiastic, the service inside has improved. Customers have noticed shorter wait times and better customer service, with employees like Rylan and Meilly receiving praise for their friendly and welcoming attitudes. Rylan was especially praised for his charisma and professionalism, making visitors feel at home. Shamika, another employee, also impressed a late-night customer with her kindness and respect. The location is clean and inviting, and the staff clearly cares about their work. Overall, Dunkin' has turned a corner with their service and remains a good choice for a quick, pleasant fast-food experience.