O'Charley's Restaurant & Bar

Name: O'Charley's Restaurant & Bar
Address: 5500 Old Hickory Blvd, Hermitage, Tennessee, 37076, US
Telephone: (615) 883-6993
Price range: $
Rating: 3.8

$ • American, Burgers, Southern

Hours:
5500 Old Hickory Blvd, Hermitage
(615) 883-6993

Menu Order Online

About O'Charley's

O'Charley's Restaurant & Bar offers a varied dining experience, with both hits and misses. The chicken fried steak is praised for its delicious gravy, and recent reviews highlight that the fried catfish, bacon burger, and house salad with grilled chicken are made with care and cooked to perfection. The salads are described as crisp and very fresh. Customers often feel welcomed, with staff who are friendly and hardworking, creating a warm atmosphere where it seems like everybody knows everybody's name. The bartender is noted as being cool and precise with drinks that are well-balanced and not too strong. Parking and wheelchair accessibility are positive features, making the restaurant convenient for many guests.

However, some issues remain. The Long Island Iced Tea was found unacceptable and had to be returned, and alcoholic beverages have been described as poorly concocted. The pecan-encrusted chicken salad has reportedly declined in quality, with the pecan breading being "skimpy" and the salad low-quality. Service can be inconsistent, with instances of the waitstaff struggling to differentiate menu items or bringing the wrong bill. The manager has sometimes been reluctant to adjust errors, though staff generally tries to make the experience better. Despite these issues, the restaurant remains one of the last O'Charley's locations in the Nashville area, and many customers plan to return soon for the food and friendly service.