Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Salad, Fast Food
Hours:
2228 Gallatin Pike N, Madison
(615) 448-6817
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Ratings
Menu


Hours
Monday | 10AM - 11PM |
Tuesday | 10AM - 11PM |
Wednesday | 10AM - 11PM |
Thursday | 10AM - 11PM |
Friday | 10AM - 11PM |
Saturday | 10AM - 11PM |
Sunday | 10AM - 11PM |
Zaxby's Chicken Fingers & Buffalo Wings offers a mixed experience. It is located on Gallatin Pike in Madison, directly in front of Walmart. The service can be slow due to understaffing, leading to long wait times in the drive-thru or inside the store. Many customers find the service hit and miss, with better experiences in the drive-thru than dine-in. While the service has never been terrible, it is often only mediocre at best. However, many praise the amazing food quality, especially the chicken tenders and wings, which are always solid and as expected. Some reviews highlight the great tasting seasoned chicken and the fresh addition of Zalads. The fries, though, can be inconsistent, sometimes being perfectly cooked or gross and soggy. Requests for extra seasoning on fries are honored about 50% of the time. The fresh, hot food is delicious, although some feel the bread could be improved. The restaurant is also noted for being kid-friendly and wheelchair accessible, with free parking available. The restroom is clean, but some customers have mentioned that the floor can be very wet and slippery. Overall, it is a clean and well-kept standard Zaxby's location that lacks consistency in service and food quality, but many enjoy the risk of dining here for a tasty meal.