Cream and Sugar Sweet Shoppe
$ • Ice Cream
Hours:
2655 Teaster Ln #260, Pigeon Forge
About Cream and Sugar Sweet Shoppe
Customers' Favorites
Recent Reviews
The Dubai chocolate strawberry cup was awful, super hard and had no actual pistachio cream it was dried up to the katafi and tasted old. Don’t waste $18 like I did 👎🏻
HORRIBLE service, girl was very rude, moving slower than molasses and it literally took 30+ minutes to make 2 rolled iced creams. We ordered 3 and after the second one, she just said “is that all?” I guess so! The rolled ice cream was literally just cream and a diced peaches cup (like what would go in a toddlers lunch). And the floor was so filthy and sticky I had to clean the bottom of my shoes off after we left. Will NEVER be back.
We asked about dairy free or vegan options and the guy was like “no!” And didn’t seem to care that they didn’t. They play music loud and NOT family appropriate (cuss words in the lyrics). It’s a High priced candy store that sells plain blue bell ice cream.
Hours
| Monday | 10AM - 9:50PM |
| Tuesday | 10AM - 9:50PM |
| Wednesday | 10AM - 9:50PM |
| Thursday | 10AM - 9:50PM |
| Friday | 10AM - 10:50PM |
| Saturday | 10AM - 10:50PM |
| Sunday | 10AM - 9:50PM |
The Cream and Sugar Sweet Shoppe is a popular spot in a typical tourist area, offering a variety of delectable sweet treats. Friendly staff provide excellent customer service. Visitors can enjoy delicious ice cream, including banana splits, as well as house-made chocolates, ganache, and moon bars. This shop is a must-visit for anyone with a sweet tooth.
The ice cream is consistently praised as very delicious, but some customers have noted that the outdoor seating area could use some cleaning, with tables and chairs appearing dirty. The shop remains a favorite, with customers returning multiple times during their vacations to indulge in the tempting ice cream, sundaes, and milkshakes.
However, the drink selection has been a letdown, with beverages described as overly sweet and lacking distinct, enjoyable flavors. Some customers have also reported issues with the cleanliness and condition of the tables, with one employee providing paper towels to address the problem.
Despite these minor concerns, the Cream and Sugar Sweet Shoppe continues to be a popular destination, with customers raving about the delicious S'mores and Cookies and Cream sundaes, as well as the welcoming and attentive staff.