Wendy's
$ • Fast Food, Burgers
Hours:
3644 Parkway, Pigeon Forge
(865) 365-0880
About Wendy's
Customers' Favorites
Wendy's Reviews
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Order not correct. Got an Apple Pecan Chicken Salad which was supposed to come with pecans and pomegranate dressing. Got the correct salad, but received parmesan crisps and Southwest dressing! Yuk!
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Wendy's is a popular fast-food restaurant that continues to serve delicious food, though the service and preparation have been inconsistent at times. The restaurant's friendly staff and convenient location make it a good choice for those seeking a satisfying meal. Customers have described the food as great, with highlights including the Mushroom Swiss, Spicy Chicken, and Dave's Double combos. Some have noted issues with cold food, incorrect orders, and poorly assembled wraps, indicating a need for better staff training and management oversight. Recently, there have been concerns about confusing mobile orders, especially with initials like R.V. used instead of full names, which made it hard to tell orders apart. Despite occasional chaos and a lack of urgency among staff, employees are never rude and work hard to get orders out. Customers appreciated the night manager's efforts in correcting mistakes and acknowledged that improvements are needed in drive-thru service. Overall, Wendy's remains a recommended choice for a quick meal, though patience and vigilance may be necessary to ensure orders are correct. The restaurant also offers kid-friendly options for families.