Papa Johns Pizza

$ • Pizza, Chicken Wings, Fast Food

Hours:
2008 Memorial Blvd A, Springfield
(615) 382-7272

About Papa John's

Papa Johns Pizza is a restaurant that emphasizes good customer service, especially from its staff. The workers, including the owner, are respectful, professional, and kind, making sure customers have a pleasant experience. Customers mention that the pizza quality can be inconsistent, with some receiving cold pizzas or facing delayed delivery. However, the delivery team is praised for being timely and courteous. A notable employee is the sweet delivery lady who goes above and beyond by delivering hot pizzas and providing excellent service. Recent reviews highlight minor issues such as the app making it hard to substitute sauces and problems with the pizza slicer messing up the perfectly 8 sliced pie. The atmosphere is simple but kid-friendly, and parking is ample due to the location in a shopping center. Customers prefer walking in for orders to avoid issues with the call center, which is sometimes unhelpful or lacking information. Overall, the restaurant is recognized for top-notch service, with small improvements suggested for sauce cups and pizza slicing tools.

Customers' Favorites

Papa John's Reviews

3.8
138 ratings
Restaurantji Rating
5
51%
4
11%
3
8%
2
11%
1
19%
Food
4.0
Atmosphere
3.8
Service
3.7

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 12AM
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