$ • Fast Food, Hamburgers, Hot Dogs, Burgers

2020 Memorial Blvd, Springfield
(615) 384-6420


Take-Out/Delivery Options


Reviews for Krystal

Had a Krystal burger from Trinity Lane it was so good I decided to get more from the Springfield location. Nothing like what I had earlier in the day. The staff didn’t even want to answer at speaker we had to call inside to get them to acknowledge we we’re sitting at the speaker and they had the nerve to have an attitude. The food was old and absolutely horrible. I tried calling but no one would answer the phone. This was the worst Krystal I have ever eaten. Very full review
Refusing to serve a trucker who walks up to the window during this time, or any time for that matter, is absolutely disgusting.... They are hauling 24\7 to keep us in supplies of things that we need....and then to get a slap in the face like that.... you should be serving them for free.... on top of that when called and asked about it... your employee used a few unkind words and hung up the phone... pretty sure I will always bypass Krystal going forward no matter where I am...

Stopped by the Springfield store because the kids wanted Krystals. We like extra mustard and pickles on our Krystals. I told them 2x at the speaker and again at the window. GUESS WHAT......HARDLY anything on them. I will say that the food was hot but not as we ordered.

More Reviews(43)


Monday 9AM - 10PM
Tuesday 9AM - 10PM
Wednesday 9AM - 10PM
Thursday 9AM - 10PM
Friday 9AM - 10PM
Saturday 9AM - 10PM
Sunday 10AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.