Food was great! Spicy tenders were fresher than usual, which was great. the guy working the counter was strange and the TV was playing Regular Show a bit too loud but it wasn't a big deal.
Well this Chicken Express has joined the ranks of the rest of the lousy fast food joints in Alvarado. Disorganized, not having what you want, not getting what you ordered and breaking promises.Asked for 8 piece family meal. Asked for all dark, again no legs and only 7 thighs, ended up with a wing because no breasts either. Comes with a family side, I asked for mashed potatoes and an extra side of potatoes. Only got one, didn't get charged for two but still. Didn't get the half dozen rolls that were supposed to be with the order.Disorganized as in the lack of mixed chicken pieces during dinner hours but had a full tray of chicken tenders that I am sure were being overcooked because the pieces were so close to the warming lights.Broken Promise, didn't get the military discount because the cashier couldn't get a manager to put in a code.If didn't have two bags of ice melting in the truck I would have waited.The excuse of not enough staff? I counted 8 stumbling and bumping into each other. Should have recorded for the laugh later.Sigh, Alvarado is so full of this type of food service it's getting harder to find a place in town.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Chicken
Michael Skaggs
Great Friendly Service and Great
Atmosphere: 5
Food: 5
Service: 5
Beth Bartle
Ordered online. Order was correct and ready before I arrived. Great service.
Atmosphere: 5
Food: 5
Service: 5
Christine Fontenot
Too over priced now. Use to be cheaper. Now it's like paying for the name. It seems like it is taking longer and longer to get the food..not
Atmosphere: 2
Food: 3
Service: 2
Mickayla Falcon
Jesse and rose helped us out wonderfully they were very nice quick and friendly service. I will be back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders
Elster Green
Food was great, employees were nice and proficient. Always one of my favorites.
If I could rate this place a 0 I would.We ordered a 7 piece tender box with fries. After having drove off, we realized they gave us a 4 piece box and no fries. We came back to get the right food, and when they gave it to us it was cold and the fries were stale.The manager made no effort in making things right or even an apology for giving us the wrong food, then cold food. They gave us our money back and we went elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Melissa Becker
I go to this place nearly every day for their sweet tea bags of ice they are always wonderful they are always consider it and they do give a senior
Food: 5
Service: 5
Martha Wiggins
The girl who took my order was really nice and efficient. However the young dark haired boy who was boxing up the orders just skipped mine altogether. I ordered fish which I know takes 10 minutes to cook. I saw it come out of the fryer and he was making drive thru orders. I heard the cook say he forgot the hush puppies but they would be up soon. The boy continued to fill all orders except mine. After 20 minutes of waiting I approached the counter and requested that my fish( which I could see under the heat light) be boxed up. Instead of doing that for the cashier, he argued that she didn’t put the order on the screen. Well, since it had been sometime, he had filled all of the other orders pushing mine entirely off the screen (several screens back). The argument continued until he got several pages back and saw for his self that she had done her job and he had not. He still did not box my order, instead he just went to the back of the store! The girl working the drive thru had to box up my order and find out what sides I had ordered. Everyone else in the store was great. Just the one intitled kid ruined the entire experience. I guess he just doesn’t likeBeing WRONG!
Atmosphere: 5
Food: 5
Service: 1
Happi Havel
Always good food and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Christopher Millsap
Shorted my order when got home with my meals.Parking: Is fine the way it is. Parking that is.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Express Tenders - Dinners, Chicken Family Meal - Dinners Any 1 Family Side
Tasty fried chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Fried chicken for me, fish for my son.Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Food was great! Spicy tenders were fresher than usual, which was great. the guy working the counter was strange and the TV was playing Regular Show a bit too loud but it wasn't a big deal.
Atmosphere: 4
Food: 5
Service: 3
Ask for Serendipity seasoned salt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken & Biscuit - Dinners
Well this Chicken Express has joined the ranks of the rest of the lousy fast food joints in Alvarado. Disorganized, not having what you want, not getting what you ordered and breaking promises.Asked for 8 piece family meal. Asked for all dark, again no legs and only 7 thighs, ended up with a wing because no breasts either. Comes with a family side, I asked for mashed potatoes and an extra side of potatoes. Only got one, didn't get charged for two but still. Didn't get the half dozen rolls that were supposed to be with the order.Disorganized as in the lack of mixed chicken pieces during dinner hours but had a full tray of chicken tenders that I am sure were being overcooked because the pieces were so close to the warming lights.Broken Promise, didn't get the military discount because the cashier couldn't get a manager to put in a code.If didn't have two bags of ice melting in the truck I would have waited.The excuse of not enough staff? I counted 8 stumbling and bumping into each other. Should have recorded for the laugh later.Sigh, Alvarado is so full of this type of food service it's getting harder to find a place in town.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Chicken
Great Friendly Service and Great
Atmosphere: 5
Food: 5
Service: 5
Ordered online. Order was correct and ready before I arrived. Great service.
Atmosphere: 5
Food: 5
Service: 5
Too over priced now. Use to be cheaper. Now it's like paying for the name. It seems like it is taking longer and longer to get the food..not
Atmosphere: 2
Food: 3
Service: 2
Jesse and rose helped us out wonderfully they were very nice quick and friendly service. I will be back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders
Food was great, employees were nice and proficient. Always one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Strip Combo
Restaurantji Recommends
If I could rate this place a 0 I would.We ordered a 7 piece tender box with fries. After having drove off, we realized they gave us a 4 piece box and no fries. We came back to get the right food, and when they gave it to us it was cold and the fries were stale.The manager made no effort in making things right or even an apology for giving us the wrong food, then cold food. They gave us our money back and we went elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I go to this place nearly every day for their sweet tea bags of ice they are always wonderful they are always consider it and they do give a senior
Food: 5
Service: 5
The girl who took my order was really nice and efficient. However the young dark haired boy who was boxing up the orders just skipped mine altogether. I ordered fish which I know takes 10 minutes to cook. I saw it come out of the fryer and he was making drive thru orders. I heard the cook say he forgot the hush puppies but they would be up soon. The boy continued to fill all orders except mine. After 20 minutes of waiting I approached the counter and requested that my fish( which I could see under the heat light) be boxed up. Instead of doing that for the cashier, he argued that she didn’t put the order on the screen. Well, since it had been sometime, he had filled all of the other orders pushing mine entirely off the screen (several screens back). The argument continued until he got several pages back and saw for his self that she had done her job and he had not. He still did not box my order, instead he just went to the back of the store! The girl working the drive thru had to box up my order and find out what sides I had ordered. Everyone else in the store was great. Just the one intitled kid ruined the entire experience. I guess he just doesn’t likeBeing WRONG!
Atmosphere: 5
Food: 5
Service: 1
Always good food and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Shorted my order when got home with my meals.Parking: Is fine the way it is. Parking that is.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Express Tenders - Dinners, Chicken Family Meal - Dinners Any 1 Family Side