McDonald's in Amarillo

“Went specifically for a cookie tote. They have some of the best hot and fresh chocolate chip cookies, and they are reasonably priced.

The person at the window tends to be dry and unfriendly, but McDonald is not exactly known for their friendly service. My cookies were as expected hot and fresh. The placement in the tote was sloppy, so my cookies were broke up.“

“We stopped here for breakfast. McDonald's breakfast is the best, quick, and on the go :) we got the hash browns, egg and sausage English muffin, and a coffee. Everything was great. They have their restrooms locked, it's for customer only.“

“I've stopped here twice in the past few weeks for breakfast. I/we dined in both times and the friendliness of the employees and customer service has been exceptional. Seriously, who'd have thought you could ever say that about a McDonald's?!

The food is standard fare for McDonald's. Hit/miss if it's overcooked I've noticed. Slow to come out after ordering.

The decor is unlike other McDonald's (I posted pics and video) and odd for this region/area but it stands out. It's very metro; unlike the TX Panhandle - thankfully.“

“Went there last night at 7.41 pm and the service was amazing. The front counter girl was the best. There was a slight problem with our order and she fixed it ASAP, on top of that she gave us a complimentary dessert for the trouble. People don't do that anymore. She apologized very professionally we never even noticed there was a problem. ❤️. We actually own our own eatery ourselves and the way she handled everything is the way it should be and we would expect our employees to do the same. Way to go!!! I think her name was Kamila 🥴. I'm bad with names but whoever it was did an awesome job. While we were ordering she actually made some jokes with us and that was pretty cool!!! The food was perfectly seasoned and fresh!! Great job to everybody that worked last night!!!!“

“Typical McDonald’s food and service. I am not a fan of the new cold impersonal atmosphere. Check yourself out, all drinks, napkins and condiments are behind the counter. It used to be a fun kid friendly place now you feel like you’re in a hospital cafeteria.“

“We like the new Quarter Pounders, they taste great! The service is so so, but it's fast food so we don't expect much anymore. The tea is good and the 🍟 seem to be back to tasting great! The food was hot and fresh. It did take 15 minutes to cook but that was fine. The tables were clean, the floors were swept and mopped. The bathroom was clean too. Update: Drive thru is horrible after 9 nothing fast about it.“

“The atmosphere was awesome as we stayed in my car and we're jamming out to some tunes. The service was very quick and our order was accurate. For the food, can you really ever give McDonald's a 5 star? I can't unless it is one of those special times where it seems everything is fresh and just made.“

“As an employee here, I'll give you guys a honest review. To start, the employees! The employees are very sweet, it does sometimes depend on the time of day or the day it's self. We don't want to be rude, we are just as human. We love seeing you here tho!! Next, food. The food, well, it's McDonald's, not much can be expected when the food is all mainly drowned in oil that cooks it. Now I'd like to address the math room codes. We have those for a few reasons, one of which is to prevent loitering, and another of which is just because you need to be a paying customer! May be confusing, but it truly does make sense. I hope that you will all continue to come here as often as possible, have a terrific day!!

Wheelchair accessibility: We do have wheelchair ramps, wheelchairs won't be an issue! 🤍“

“I don't eat lunch or dinner at McDonald's so I have no clue about the other hours, but the breakfast hours have incredibly professional and quick service. I've came twice and both times I had a great experience dining in. I only put 3 stars for the atmosphere because I am old school and miss how McDonald's used to look.“

“Food was prompt especially for a big order and they were great. They sang my son happy birthday and brought him out a cake, just by over hearing the boys mention it was his birthday made his day extra special 💯 I wished I could remember all the names but 4/18/25 at 8:30pm whoever was on the clock that day I appreciate you very much give them a round of applause and a raise“

“Food was pretty warm an fries good but I hate when u ask for ketchup cuz they dont put any in ur bag they act like there paying for the dang packages an barely give u 2 an I ask them for more till they give me enough for my fries ,in the first place there not paying for the dang package so just give me wat I ask for ,its pretty sad when they dont want to give u any ketchup . An that's all the dang McDonald's here in Amarillo they do that all the time u have to ask for it for them to give u enough pretty sad.“