Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 4340 Little Rd, Arlington, Texas, 76016, US
Telephone: (817) 478-0678
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
4340 Little Rd, Arlington
(817) 478-0678

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a generally positive experience, especially for coffee lovers. Customers appreciate the quality of the coffee, with many highlighting that the coffee is usually great and satisfying. The baristas are often friendly and helpful, making efforts to assist customers, as seen when staff members quickly responded to missing items or special requests. For example, Destiny at the store was praised for her helpfulness when a customer’s drink was missing, which made a positive impression.

However, some issues have been noted at this location. Customers frequently mention that their drinks are not filled to the top, with about half an inch to an inch of space left in the cup. Despite paying a premium price of $6-7 for a drink, they feel they do not receive the full amount, especially when requesting extra ingredients like brown sugar syrup, which can lead to less milk and more ice in the drink. Customers have even submitted pictures to show the inconsistency across different locations.

Service interactions can sometimes be odd or awkward. One customer described a drive-thru encounter where the staff member’s greeting seemed confusing, as if unsure why the customer was there. This unusual interaction raised questions about staff training and hiring practices, although it did not affect the overall quality of the coffee.

Availability of certain items, such as pecan syrup for holiday drinks, has also been problematic. Repeatedly, customers find that specific syrups are out of stock, which can be frustrating for those craving particular flavors. Despite these issues, many still enjoy their visits, citing decent service and good drinks, but improvements in consistency and stock management could enhance the overall experience.