“We had an excellent experience at Applebees, and I want to make sure management sees this, especially considering it was a busy Saturday night. To be completely honest, the last time we were here (over a month ago), it was a bad enough experience that we had written this location off. This completely changed that. Our server, Zachary, was outstanding from start to finish. Even with how busy it was, we never once had to ask for refills—he was already there when we needed anything. The food came out perfectly, right on time, and everything was accurate. What really stood out was how great he was with our kids. He made sure they were part of the experience and even had toys to give them, which kept them happy and made the entire meal relaxed and enjoyable for our family. Doing that on a packed night says a lot about his professionalism and awareness. Zachary is a true asset to this location and absolutely deserves recognition. Service like his is the reason we’ll be coming back.“
“We had an excellent experience at Applebees, and I want to make sure management sees this, especially considering it was a busy Saturday night. To be completely honest, the last time we were here (over a month ago), it was a bad enough experience that we had written this location off. This completely changed that. Our server, Zachary, was outstanding from start to finish. Even with how busy it was, we never once had to ask for refills—he was already there when we needed anything. The food came out perfectly, right on time, and everything was accurate. What really stood out was how great he was with our kids. He made sure they were part of the experience and even had toys to give them, which kept them happy and made the entire meal relaxed and enjoyable for our family. Doing that on a packed night says a lot about his professionalism and awareness. Zachary is a true asset to this location and absolutely deserves recognition. Service like his is the reason we’ll be coming back.“