Wendy's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About Wendy's

Wendy's offers a mixed dining experience, with some customers enjoying great service and hot food, while others face unusual encounters. The food quality varies, with lukewarm nuggets but a well-crafted burger. Despite this, it remains a popular choice for one family, visiting multiple times a week without any major issues. The staff seem to be attentive, especially towards children who might be visiting as part of a daycare center.

The restaurant has recently seen improvements, with the manager praised for his attention to detail, friendliness, and going above and beyond for customers. Customers have noted that the food is now fresh and the service is great, especially when asking for the manager. Employees are always nice, and service is quick, with food coming out fast, fresh, and organized. The dining room is generally clean, although some seats are torn and peeling, and the ice machine and drink options are sometimes out of service.

Customers appreciate the friendly and helpful staff, with one mentioning that they always ask for a fresh potato if ordering a baked potato, though it’s not always the freshest. Service is often polite and understanding, with staff replacing items if they are not ready or if there is an issue. However, some customers have experienced longer wait times for cookies, around 20 minutes, which affects their overall experience.

Overall, Wendy's seems to have its ups and downs, but with the positive changes under the leadership of the manager, the hope is that the restaurant will continue to improve and provide a more consistent dining experience for all customers.

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Wendy's Reviews

1.8
336 ratings
5
11%
4
5%
3
2%
2
6%
1
76%
Food
2.0
Atmosphere
1.9
Service
1.8

Share your opinion about Wendy's

Terrible food. Got two salads and they were thrown together and we were sick 🤢 next day!!
Ordered a big bacon classic, received a spicy chicken sandwich instead. 🤦‍♂

I have given this location soooo many chances and have almost never had my order come out right. What are they even doing in there?
Overall much better than most Wendy's. Even the Coke Freestyle machine was actually clean and even though drinks never taste exactly right, it was a significant improvement over the last Wendy's I went to in Rockwall. The chicken sandwiches from the Biggie Bag were hot and fresh.

The dining room while clean seems to be mimicking the dentist office look McDonald's pioneered. It's not something anyone should copy.

Read All Reviews(336)

Hours

Monday 10AM - 12:30AM
Tuesday 10AM - 12:30AM
Wednesday 10AM - 12:30AM
Thursday 10AM - 12:30AM
Friday 10AM - 12:30AM
Saturday 10AM - 12:30AM
Sunday 10AM - 12:30AM
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