I went last night with my wife and we request a large shake with two flavors scoops. The employee refused to make a shake with 2 flavors and only said she couldn't do it. He indicated that this could not be done and that I should leave. She was very rude, no customer service and made fun of me. It's disrespectful to have someone like that working.
Ashley Hanrahan
Food was cold and not warmed up at all, the woman who helped me kept pulling in and out my drinks & food because there was a bee
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Gary Seal
Went here last Sunday the 14 th and there were 3 girls working very rude and disrespectful ask about manager I was told there is none on site. One of the girls told they didn’t even care about her job. Sad very sad
Service: 1
Recommended dishes: Doughnut
Delane Wilson
BASKIN ROBBINS.... JAMOCHA ALMOND FUDGE FOR 50 YEARS MY FAVORITE....
Atmosphere: 5
Food: 5
Service: 5
Luisa Alarcon
HORRIBLE SERVICE! I only go to this location because it’s close to my daughters school but this morning I asked if there were peanuts in their donuts or if they were fried with peanut oil because my daughter wanted to take some to a friend but they are allergic. The guys response was “I don’t know and it would take a long time to find out”. First and foremost, this is not a professional answer to a consumer, especially because this is information that should be available in any place that serves food. Second, he could have offered to look into it and asked me to park. I hope they find better people to run this place. HORRIBLE CUSTOMER SERVICE!
nick medellin
This place supposedly closes at 10pm, we walked at 9:15pm and were there was no ice cream at all. you're baskin robbins, did you run out?
Atmosphere: 1
Food: 1
Service: 1
Jeremy Camp
I requested a 1/2 dozen (2 vanilla cream filled/ 2 strawberry frosted/ a chocolate and blueberry donut) and they got it wrong.No one mentioned if they were out of what I requested and they weren’t busy enough to warrant a complete mess up of my order. And as assumed, when calling to inquire they didn’t answer the phone.I wouldn’t go there for a simple coffee if my life depended on it!
Atmosphere: 1
Food: 1
Service: 1
Heather Scott
Coffee
Atmosphere: 3
Food: 1
Service: 3
Martin Martinez
Waiting in the drive thru for about 10 minutes. After the long period wait, drove to the window to let them know in which they stated that I was never in line since the vehicle behind me somehow was able to give order.
Service: 1
Emelda Ojiogo
This dunkin is absolutely terrible and im sorry to say it but please do not go there. I went to this location to order a cofee , pulled up to the drive thru and the first thing employee says is “ What can i get you” after I said hello. Very bluntly, sounding absolutely not thrilled. After that, i explained to her what i wanted saying NO WHIPPED CREAM, and i said again after please i dont want any whipped cream because they have messed my order up once before her replying with “i already heard you”. Pull up to the window i wait 5 MINUTES seeing people actively making orders. someone come out then slams the door on my face. Then she comes out SHOVING my drink in my hands. She then asks for the payment putting her hand out. I am absolutely tired of this nonsense and dealing with RUDE employees who seem to hate their job serving me. This dunkin needs to go, they also never have donuts. Not to mention, when they substituted ny donuts for munchkins they were STALE , absolutely tasted horrible.
Keep driving.The next closest DD is in Round Rock, it's worth the drive just to avoid the hassles of this location.I've been going to this DD since it opened in 2019ish and it's slowly gone downhill since. This place is to be avoided like the plague.Let's start with the store. Most of the DD stores I've been to have received a face lift. This store has not and it needs one.Most everytime I walk in there is garbage on the floor and the tables need to be wiped down. The counter usually needs napkins in the dispenser because many times there aren't any.The music is loud and obnoxious. Here is a tip, not every customer is 19 years old.The help- Management needs to fire all of the help and start over. Except for 1 or 2 employees who have since moved on they all need to be retrained or fired.Today's order went sideways, as it usually does. I get same order of coffee all the time yet it is amazing how many different ways the "help" manages to screw it up. Today's coffee order had so much sugar in it I needed an insulin shot afterwards.My favorite part of the visit is that most everytime I place an order I feel like they're doing me a favor. Lucky me!I'm done with this location. In fact the next time I want coffee I'm going to DD in RR and buying a Box of Joe and I'll see how that goes.Good riddence to to this location.
Atmosphere: 1
Food: 2
Service: 1
Bo Bo
This place is ridiculous unprofessional. I've never received an order (Uber) without something missing, untill i started using this location. They just charge you and either throw something random in the order or nothing at all. Don't even bother calling this location, they will never pick up. ZERO STARS!!!! This location is a scam and don't think people will dispute the charge. Well not me kids. I'll be reporting to the BBB.
Atmosphere: 1
Food: 1
Service: 1
Charles Phillips
Waffle cone bowl full of sherbet was
Atmosphere: 5
Food: 5
Service: 5
Yareli Lopez
Super fast and karissa such a great attitude and friendly this is my favorite
Atmosphere: 5
Food: 5
Service: 5
Victoria Penalver
Super fast service. Order was done on time. No missing items.Coffee, unfortunately, wasn't done exactly as requested. Both cold and hot.
I went last night with my wife and we request a large shake with two flavors scoops. The employee refused to make a shake with 2 flavors and only said she couldn't do it. He indicated that this could not be done and that I should leave. She was very rude, no customer service and made fun of me. It's disrespectful to have someone like that working.
Food was cold and not warmed up at all, the woman who helped me kept pulling in and out my drinks & food because there was a bee
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Went here last Sunday the 14 th and there were 3 girls working very rude and disrespectful ask about manager I was told there is none on site. One of the girls told they didn’t even care about her job. Sad very sad
Service: 1
Recommended dishes: Doughnut
BASKIN ROBBINS.... JAMOCHA ALMOND FUDGE FOR 50 YEARS MY FAVORITE....
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE SERVICE! I only go to this location because it’s close to my daughters school but this morning I asked if there were peanuts in their donuts or if they were fried with peanut oil because my daughter wanted to take some to a friend but they are allergic. The guys response was “I don’t know and it would take a long time to find out”. First and foremost, this is not a professional answer to a consumer, especially because this is information that should be available in any place that serves food. Second, he could have offered to look into it and asked me to park. I hope they find better people to run this place. HORRIBLE CUSTOMER SERVICE!
This place supposedly closes at 10pm, we walked at 9:15pm and were there was no ice cream at all. you're baskin robbins, did you run out?
Atmosphere: 1
Food: 1
Service: 1
I requested a 1/2 dozen (2 vanilla cream filled/ 2 strawberry frosted/ a chocolate and blueberry donut) and they got it wrong.No one mentioned if they were out of what I requested and they weren’t busy enough to warrant a complete mess up of my order. And as assumed, when calling to inquire they didn’t answer the phone.I wouldn’t go there for a simple coffee if my life depended on it!
Atmosphere: 1
Food: 1
Service: 1
Coffee
Atmosphere: 3
Food: 1
Service: 3
Waiting in the drive thru for about 10 minutes. After the long period wait, drove to the window to let them know in which they stated that I was never in line since the vehicle behind me somehow was able to give order.
Service: 1
This dunkin is absolutely terrible and im sorry to say it but please do not go there. I went to this location to order a cofee , pulled up to the drive thru and the first thing employee says is “ What can i get you” after I said hello. Very bluntly, sounding absolutely not thrilled. After that, i explained to her what i wanted saying NO WHIPPED CREAM, and i said again after please i dont want any whipped cream because they have messed my order up once before her replying with “i already heard you”. Pull up to the window i wait 5 MINUTES seeing people actively making orders. someone come out then slams the door on my face. Then she comes out SHOVING my drink in my hands. She then asks for the payment putting her hand out. I am absolutely tired of this nonsense and dealing with RUDE employees who seem to hate their job serving me. This dunkin needs to go, they also never have donuts. Not to mention, when they substituted ny donuts for munchkins they were STALE , absolutely tasted horrible.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Keep driving.The next closest DD is in Round Rock, it's worth the drive just to avoid the hassles of this location.I've been going to this DD since it opened in 2019ish and it's slowly gone downhill since. This place is to be avoided like the plague.Let's start with the store. Most of the DD stores I've been to have received a face lift. This store has not and it needs one.Most everytime I walk in there is garbage on the floor and the tables need to be wiped down. The counter usually needs napkins in the dispenser because many times there aren't any.The music is loud and obnoxious. Here is a tip, not every customer is 19 years old.The help- Management needs to fire all of the help and start over. Except for 1 or 2 employees who have since moved on they all need to be retrained or fired.Today's order went sideways, as it usually does. I get same order of coffee all the time yet it is amazing how many different ways the "help" manages to screw it up. Today's coffee order had so much sugar in it I needed an insulin shot afterwards.My favorite part of the visit is that most everytime I place an order I feel like they're doing me a favor. Lucky me!I'm done with this location. In fact the next time I want coffee I'm going to DD in RR and buying a Box of Joe and I'll see how that goes.Good riddence to to this location.
Atmosphere: 1
Food: 2
Service: 1
This place is ridiculous unprofessional. I've never received an order (Uber) without something missing, untill i started using this location. They just charge you and either throw something random in the order or nothing at all. Don't even bother calling this location, they will never pick up. ZERO STARS!!!! This location is a scam and don't think people will dispute the charge. Well not me kids. I'll be reporting to the BBB.
Atmosphere: 1
Food: 1
Service: 1
Waffle cone bowl full of sherbet was
Atmosphere: 5
Food: 5
Service: 5
Super fast and karissa such a great attitude and friendly this is my favorite
Atmosphere: 5
Food: 5
Service: 5
Super fast service. Order was done on time. No missing items.Coffee, unfortunately, wasn't done exactly as requested. Both cold and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns