Panda Express
4301 W William Cannon Dr, Austin
(512) 891-8889
Recent Reviews
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Never has any food way before close. Announced cash only….. (??????). Fulfilled multiple to go orders before addressing anyone in line. Would have left earlier if we knew it was cash only sooner but waited in line for a long time before this was said. Done giving this place any more chances
Atmosphere: 1
Food: 1
Service: 1
It’s funny that this place has 5 star reviews. Pay attention to the names of the 5 star reviewers. Similar to that of the manager. . . Certainly a “Hey! We’re getting a lot of bad reviews. Can you and your friends leave some “fake” good ones to boost our rating” kinda of vibe.
Anyway, The young dark haired blonde girl was rude (as usual). Always seems to not want to be there (pretty standard these days since Covid. Businesses seem to have their D team working). Seems like she’s entitled and forced to get a job by her parents, or mad at the world and taking it out on customers. This girl purposely gave me small portions because I asked for my teriyaki to be cut smaller. She got an attitude, went to the back for a while, heard a bunch of dishes, pans, etc being moved around, violently. Some even dropped on the floor. When she came back, wasn’t even sure the cutting board was clean (didn’t look like it) or knew if she picked it up off the ground. I ordered 3 items because her portions were so small. The people that came in after me ordered 2 items and had almost half a plate more than I did. Sick of this girl. I get attitude EVERY SINGLE TIME from her. Previously, she refused to chop the meat into smaller pieces. This girl should not be employed until she straightens up her attitude.
The food itself has taken a deep dive. I used to like coming to panda every few weeks, but with the quality of employees couple with the lazy prep of the food by people who don’t want to be there is really putting this chain in dire straights. I see bankruptcy in the future. I would really suggest panda hire people that need their jobs and want to be there. I get it, there wouldn’t be very many people working if it weren’t necessary, but if I treated my clients like panda employees treat regular customers, I’d be homeless. I’m done with this chain. It was half descent while it lasted.
Atmosphere: 1
Food: 1
Service: 1
Great staff, Yorgelis was friendly & the food was hot and ready. The orange chicken was gone and the cook had the next batch ready to go. Some Panda Express will have the orange chicken not available for hours!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Black Pepper Chicken
Make sure use the app save 20%
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Disappointing service at this location. Wasn't that busy.and seemed plenty staffed but had to wait about 5 min before being acknowledged. Was treated curtly by employee Mark, said "You gotta speak up dude!" As the first thing he said to me. Maybe I was mumbling but he was an asshole about it. Rest of the staff seems harried and unprofessional as well.
Good easy and fast ✨️
Atmosphere: 5
Food: 5
Service: 5
The staff is typically friendly and welcoming when I come to this location and the store is always clean. Depending on the worker, sometimes they give you less food, but most of the time they're pretty generous!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Teriyaki, The Original Orange Chicken, Plate
For what it offers, fast food is worth it. Reasonable prices, plenty of food, casual atmosphere.
Atmosphere: 4
Food: 4
Service: 4
A good fast food option. Usually a small line, but the food is worth the wait. Carry out or dine in, is a good place.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Wow! This place actually has fresh food and great staff! Very clean place also!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Chow Mein
It is a place that focuses on price and performance and has affordable prices. For those who don't know, you can choose 3 or 4 different dishes from the buffet inside and eat them. I can say that they make very clean and delicious meals. I recommend it.
The service and food at this location are always on point when I visit. Shout out to Richard specifically cause he is always ready to help. :-)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, Bigger Plate
We were greeted upon entry during a weekday lunch rush. Staff was courteous, expedient, and professional. Order taking was accurate and we were most pleased with our meal. This wasn’t our first visit nor will it be our last. High fives all around.
Atmosphere: 5
Food: 5
Service: 5
We were willing to wait 10 minutes and they made us some of the dishes that were running low. Great team
Food: 5
Service: 5
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