Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast Food
Hours:
9222 W Parmer Ln D, Austin
(512) 249-7272
About Papa John's
Customers' Favorites
Papa John's Reviews
I would like to commend Stan for going above and beyond what I’ve ever had a pizza delivery person do... the details are unimportant, however I wish there was a way to recognize him as a top notch employee.. he cared and that is what matters.
Thank you Stan (08751)
Order #0184
Delivered @ 7:32pm
See ya next weekend!
epic fail tonight. ordered pizza to be picked up at a specific time. showed up right on time and the pizza had clearly been sitting for a long time. cheese was dried out and rubbery.
to make matters worse the order wasn't right. we asked for extra sauce and didn't get it. dry pizza with rubbery cheese no bueno. we also didn't get the extra cheese we paid for. if we hadn't been on a time crunch we would have told them to remake it. instead we will choke this down and remember...read full review
This Papa John’s location is the best! I use them a lot for work functions (I am in HR and order a lot for our company) and each time, their customer service is phenomenal. Today, I realized that the online order I placed was only half of what I needed. I called in a panic, needing 6 additional pizzas and they had them ready with a smile 20 minutes later. Thanks for serving North Austin well!
Ratings
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 9:30AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Papa Johns Pizza offers a variety of options, including the delicious cheese stuffed crust pizza. Some customers have experienced cold food through delivery services, but many praised the southern charm of the staff. The vegetarian garden variety pizza was popular among a mixed group of diners. The cheese is described as elegant and delicious, making some customers eager for more. Customers appreciate the friendly and accommodating staff, noting that the place is always clean and welcoming. Despite occasional delays, such as during Halloween night, many find the service kind and the food consistently good.
Recently, one customer highlighted the helpfulness of staff member Janelle, who provided good customer service by ensuring extra sauce was added to their pizza and finding great deals for their order. Another customer shared that even when using DoorDash for delivery, the food remains consistent and good, making it a reliable choice when they are too tired to cook. However, there was an incident where a mix-up with delivery drivers occurred, but Janelle quickly addressed the issue by remaking the order for pickup. This customer appreciated her grace under pressure and expressed gratitude for her handling of the situation. Overall, the staff's happiness seems to improve the quality of the food, encouraging repeat visits.