Starbucks Coffee Company
$ • Coffee Shops
Hours:
9300 S I-35 Frontage Rd, Austin
(512) 291-8365
About Starbucks
Customers' Favorites
Starbucks Reviews
Amelia was the RUDEST employee I have ever encountered at Starbucks. She is actually the only one I’ve encountered at the several locations I frequent. She doesn’t belong working with the public. She’s mean, intimidating and dismissive. Didn’t speak a word to me, shoved my order in my face, no hi, hello, no thank you. NOTHING. She has red hair and is a white younger lady of petite stature. Avoid her if you go in this location.
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
This Starbucks Coffee Company location offers a generally positive experience with friendly and attentive staff. Customers appreciate the good customer service, quick service, and clean, organized environment. Many reviews highlight the welcoming attitude of employees, especially during busy times or holidays, and praise the team for making drinks just right, such as the Venti Cinnamon Dolce Latte and pumpkin cream cold brew. Staff members like Oakley, Michelle, and Jonathan are noted for their professionalism, friendliness, and going above and beyond to ensure a pleasant visit. However, some reviews mention issues with slow service, especially with mobile orders, which can hold up the shop, and occasionally drinks that lack flavor or are not made to the correct recipe. Despite these minor concerns, customers often leave satisfied, giving high ratings and recommending the location for its good service, cleanliness, and quality drinks. Overall, this Starbucks is seen as a reliable spot for a quick, friendly, and tasty coffee experience.