Starbucks

Name: Starbucks
Address: Shopping Center, 9600 Escarpment Blvd, Austin, Texas, 78749, US
Telephone: (512) 288-2309
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
Shopping Center, 9600 Escarpment Blvd, Austin
(512) 288-2309

Menu Order Online

About Starbucks

This Starbucks location has received mixed reviews from customers. Some have experienced negative aspects, such as receiving a sour matcha latte and encountering rude staff. There seems to be a lack of standardization in drink preparation, leading to inconsistent flavors. However, many customers have also had positive experiences, enjoying the nitro cold brew and appreciating the quiet spot upstairs to read and work. The drive-thru is easy, and the service is good, with staff always providing service with a smile and engaging with customers to enhance their experience.

Recently, a customer noted that when they accidentally spilled their drink, the baristas were incredibly polite and kind, promptly cleaning it up and making a replacement drink. Another customer praised Zach for making their experience wonderful, highlighting his patience and personable nature during a brief interaction. While the service is generally great, some have mentioned that the food preparation can lead to longer waits, especially for mobile orders, as multiple items are sometimes prepared and brought up at once, which may result in food not being warm.

There are plenty of non-dairy options for those with dietary restrictions, and the Strawberry Crème Frappuchino is a sweet blended beverage that many enjoy. One customer even appreciated the lemon loaves. It is advised to avoid the location on Fridays after 4:30 when it tends to get loud.