Uh, this loc closes at F'n 7p, but they advertise 1030, but that is drive thru only, and you're supposed to know this thru googlemosis I guess before u drive all the way over there thinking u are going to laptop and chill, tf u are
Atmosphere: 1
Food: 3
Service: 2
Random Stranger
Starbucks: How about a tip? Also Starbucks: Here's your cold cup of warm coffee.
Unknown The
They gave me my lemon Cake in the Celophane In the bag where it's usually supposed to be heated up, They never bothed to tell Me my food. Was sitting on the counter terrible service No need to be rude to your customers.Hope yall get fired!
Atmosphere: 1
Food: 1
Service: 1
RICKEY JAY BENNETT II (Jade S, Starks)
Edit: this Starbucks is lacking in proper customer service they have listed that they are sold out of non dairy strawberry and cream cold foam but they have listed it in a way that also lists the option no non dairy strawberry and cream cold foam so even though I took the non dairy cold foam off and put the dairy cold foam in(which they are not sold out of) it won't allow me to finalize their order in the app and this wouldn't normally be a problem but they also refuse to answer their phone when I called them (all 17 times) so that I could manually put in the call ahead order and so until they can begin to properly represent the Starbucks family I'm afraid this review will remain to warm people of the substandard customer service they are likely to receive here
And all of Starbucks needs to admit that delivery is not everywhere since no Starbucks in the entire city of Austin that I could find actually does delivery
I love Starbucks but this one is not only substandard but continues to drop it's standards every time I use them and I would suggest that Starbucks Corp send in a customer satisfaction professional to get them back in shape for their duty to properly represent the Starbucks family ASAP as this particular Starbucks fails to represent the Starbucks family that I have always used for my caffeine related needs since pikes peak in Seattle to the present day off these conditions persist I will be forced to find a new place to get my coffee I hear ben-nu is nice
Atmosphere: 2
Food: 4
Service: 1
Tapuno Martinez
I mean, how can you mess up Starbucks? The answer? You can’t! My go to is a venti Chai tea with two shots of blonde espresso. Perfect every time!
Atmosphere: 5
Food: 5
Service: 5
Juan Carlos Iglesias Dorta
Effective waiting time
Michael Dillard
Do yourself a favor and go to any other Starbucks, it’s worth going a few miles out of the way to avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Tawana Dixon
This did really good it takes to long for a breakfast burrito. It was ok.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Impossible Breakfast Sandwich
Deepak
Visited for a fast drive through to-go option, service is very quick. App payments are accepted here. Friendly staff and courteous service. Would love to visit again.
Atmosphere: 5
Food: 5
Service: 5
Patrick Rogers
Rude, vapid employees. I try to avoid coming coming here whenever I can because they’re just so annoyed that you’re there.
Godawful service , avoid this Starbucks, doors are locked and employees are sitting around
Atmosphere: 1
Food: 1
Service: 1
Hailey Nelson
Idk if one of the baristas got thirsty or if they just didn’t steam enough milk but my drink was about an inch short. For a $6 TALL I expect the entire drink to be filled. Very annoyed because this place isn’t cheap at all. Train your baristas to steam more milk when they under pour.
Food: 2
Tweak Marchon
There are 12 non employee humans in this store and it took 35 minutes to make a coffee. We watched 2 different people give up, get a refund, and walk out. There is no outdoor seating and only 2 person har table/chair sets inside. This is not a place to get coffee let alone an atmosphere to stay at while you drink it. Avoid this location if you want to enjoy starbucks the way it was intended.
Kid-friendliness: My kids would go nuts having to stand for 35 minutes while we waited for mom's "magic happy juice".
Wheelchair accessibility: Standing room only even with a dozen people here. Not sure how anyone would get a wheelchair around in here.
Atmosphere: 1
Food: 5
Service: 1
Nicholas Peters
They frequently run out of items. They take an excessive amount of time to prepare an order. They should definitely review their management practices. This is the worst Starbucks in Austin!
Uh, this loc closes at F'n 7p, but they advertise 1030, but that is drive thru only, and you're supposed to know this thru googlemosis I guess before u drive all the way over there thinking u are going to laptop and chill, tf u are
Atmosphere: 1
Food: 3
Service: 2
Starbucks: How about a tip?
Also Starbucks: Here's your cold cup of warm coffee.
They gave me my lemon Cake in the Celophane In the bag where it's usually supposed to be heated up, They never bothed to tell Me my food.
Was sitting on the counter terrible service No need to be rude to your customers.Hope yall get fired!
Atmosphere: 1
Food: 1
Service: 1
Edit: this Starbucks is lacking in proper customer service they have listed that they are sold out of non dairy strawberry and cream cold foam but they have listed it in a way that also lists the option no non dairy strawberry and cream cold foam so even though I took the non dairy cold foam off and put the dairy cold foam in(which they are not sold out of) it won't allow me to finalize their order in the app and this wouldn't normally be a problem but they also refuse to answer their phone when I called them (all 17 times) so that I could manually put in the call ahead order and so until they can begin to properly represent the Starbucks family I'm afraid this review will remain to warm people of the substandard customer service they are likely to receive here
And all of Starbucks needs to admit that delivery is not everywhere since no Starbucks in the entire city of Austin that I could find actually does delivery
I love Starbucks but this one is not only substandard but continues to drop it's standards every time I use them and I would suggest that Starbucks Corp send in a customer satisfaction professional to get them back in shape for their duty to properly represent the Starbucks family ASAP as this particular Starbucks fails to represent the Starbucks family that I have always used for my caffeine related needs since pikes peak in Seattle to the present day off these conditions persist I will be forced to find a new place to get my coffee I hear ben-nu is nice
Atmosphere: 2
Food: 4
Service: 1
I mean, how can you mess up Starbucks? The answer? You can’t! My go to is a venti Chai tea with two shots of blonde espresso. Perfect every time!
Atmosphere: 5
Food: 5
Service: 5
Effective waiting time
Do yourself a favor and go to any other Starbucks, it’s worth going a few miles out of the way to avoid this one.
Atmosphere: 1
Food: 1
Service: 1
This did really good it takes to long for a breakfast burrito. It was ok.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Impossible Breakfast Sandwich
Visited for a fast drive through to-go option, service is very quick. App payments are accepted here. Friendly staff and courteous service. Would love to visit again.
Atmosphere: 5
Food: 5
Service: 5
Rude, vapid employees. I try to avoid coming coming here whenever I can because they’re just so annoyed that you’re there.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great coffee
Godawful service , avoid this Starbucks, doors are locked and employees are sitting around
Atmosphere: 1
Food: 1
Service: 1
Idk if one of the baristas got thirsty or if they just didn’t steam enough milk but my drink was about an inch short. For a $6 TALL I expect the entire drink to be filled. Very annoyed because this place isn’t cheap at all. Train your baristas to steam more milk when they under pour.
Food: 2
There are 12 non employee humans in this store and it took 35 minutes to make a coffee. We watched 2 different people give up, get a refund, and walk out. There is no outdoor seating and only 2 person har table/chair sets inside. This is not a place to get coffee let alone an atmosphere to stay at while you drink it. Avoid this location if you want to enjoy starbucks the way it was intended.
Kid-friendliness: My kids would go nuts having to stand for 35 minutes while we waited for mom's "magic happy juice".
Wheelchair accessibility: Standing room only even with a dozen people here. Not sure how anyone would get a wheelchair around in here.
Atmosphere: 1
Food: 5
Service: 1
They frequently run out of items. They take an excessive amount of time to prepare an order. They should definitely review their management practices. This is the worst Starbucks in Austin!
Atmosphere: 1
Food: 1
Service: 1
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