Subway in Austin

“The kind young woman who was running her shift was pretty cool.
She handled her business, held a conversation, and up sold me on the churros.
Ain't eaten at this business since they fired that weirdo Jared and got exposed for fake tuna.
(Why tho?! 🤣😭)
Anyways, don't worry, sis!😎
You're destined for great things. Keep going!“

“Well staffed restaurant, I came here by lunch and there was easily more than 25 people in the lobby and I still got my sandwich fast, accurate and delicious.
All employees were organized and polite, Whoever is running the store well done!.“

“I just want to give a shoutout to the whole team and this Subway for going all out for our catering order that was super specific one, the manager went out of his way to make sure each individual box order was customized, and the staff put names on each of the boxes. AMAZING service!!!! Much love from DivaDance ATX!“

“Subway has been around for a long time so their model must be a good one. The quick way to specify how you sub is built as it is done in front of you watching is pleasing to me. This location is paired with a quick mart so I can pick up other things there.“

“The food is pretty good and for all my Latin friends I recommend this Subway, they speak Spanish.. don't get the craving, come...

Vegetarian options: Vegetarian Subway with variety

Parking: Parking is free and there is always parking

Kid-friendliness: The place is very quiet and spaces for a child ? recommended

Wheelchair accessibility: The route is a very busy place and easy to get to“

“We placed an online order, but went inside to warm up since it was cold outside. The sandwiches were delicious. They made them quick, and we got to chat with the owner. He was super charismatic, funny, and very friendly. We will definitely be back for subs, but we will also be back to chat with him more!“

“This location makes outstanding sandwiches and they also have a great staff. I have been going there for 7 years at least! I would highly recommend them to anyone I know. For those I do not know, I encourage you to give them a try. You will not be disappointed. :o))))“

“This Subway location is further from my home, but I come here for the service! The ladies are always pleasant and welcoming. My most recent visit was exceptional with Daniela and Isme. Daniela is a new hire with such positive energy and Isme was very kind and helpful and made Daniela feel very comfortable and confident through the customer service process. I highly recommend this location if you want a positive experience.“

“Very good atmosphere and admittedly one of the better Subways out there. Short guy with curly hair and glasses was very kind and professional and offered a vast variety of options when I was undecided of what I wanted. I strongly recommend going here more often, best service that you're going to get. Though I would advise to watch out for questionable people near the area, but other than that, great food, great staff, outstanding service.“

“I had a fantastic experience at Subway! The food was fresh and delicious, exactly what I was craving. The service was fast and friendly, and the staff provided excellent customer service from start to finish. Definitely one of the best Subway visits I’ve had. I’ll be back for sure!“

“God bless for the service that all the employees have done for us customers. Everyone is very friendly and helpful.Crafting and creating masterpieces sandwiches every single time with a bright smiles. They create the tastyiest things and have seen the best service I've seen in a while.I think everyone employee deserves a raise in this location since they all work so hard and needs to be more appreciative of the employees since they work in a super busy location with a lot pressure.If i could rate any higher, this place deserves 6 or 7 stars for the employees themselves. God bless them.

Vegetarian options: Veggies are always fresh.

Kid-friendliness: Who doesn't love sandwiches?

Parking: Location is busy and the workforce are super kind.

Dietary restrictions: Custom orders and designs are best. The employees know what they are doing.“

“Went in to a sandwich for my friend since we had just got pedi's. We got a whole steak and cheese and a half tuna with of all things honey mustard! He was going to drive Uber and take the sandwiches so he wouldn't have to stop later.

Well he changed his mind and called to say he feels like driving and was coming over. When he got there he warmed up the steak n cheese..I got a bite...it was steak n cheese.

Then I got a bite of the tuna...OMG, if you like tuna it was wonderful and the yucky honey mustard was Devine. It was a whole different experience I could've eaten his whole half but he was watching me enjoy it and throwing side eye vibes so I reluctantly handed him his sandwich. When I say I've been craving that flavor again it's an understatement. The veggies look so fresh and watched them make a salad bowl with lettuce, tomatoes, spinach, purple onions, banana peppers and some kind of chicken. It looked like something from a fancy restaurant not a sandwich shop, I told the guy ordering and telling what to add that it looked delish...he smiled and said it does doesn't it. So next time I'm craving meat and fresh veggies I'm going to subway...and I have a feeling it's going to be very soon😀“

“I just had the most amazing experience by stoping to grab some much needed it dinner! My sandwich was perfectly executed person was very polite and respectful right away , as soon as I walk into the door can you make eye contact acknowledge me he was very attent and he'll look for he was so kind,!! That's awesome to have those good old experience stopping by subway and just have that friendly customer service I think that's what's all about this guy's Rock he needs a race!!!“

“The service here is hit or miss and in the past, it has been terrible honestly, but the last few times I’ve gone in the young man who has helped me was extremely conscientious and thoughtful, making sure that all of the ingredients were fresh and delicious before adding them to the sandwich.I had sworn this location off for sometime, but I will return now that I know there is better service to be had!“

“It was my first time at this subway and Samar was so kind and welcoming with her beautiful smile.
She was able get our flatbread sandwich customised the way we wanted, just that I wished she would have rolled the flatbread which becomes easy to munch. But 5* to her welcoming and kind attitude.“

“The store was like most subways that we have visited. We were waited on almost immediately, a sandwich was prepared very well as we only ordered a 6 inch and had it cut in half and the staff was very accommodative to our request. It’s a great place to eat if you’re looking for a sandwich and maybe some chips and a drink for lunch.

Parking: Parking not a problem“

“I usually go to this store on weekends around 6-7 PM. sometimes there is a woman who doesn’t understand English, but most of the time there is also a nice guy who genuinely cares about my day, even though he doesn’t have to talk to me. He asked how my day was, and although I was tired from work, he made me laugh. You don’t usually experience that kind of interaction at chain restaurants, which I find interesting. the food quality was good.“

“I generally love Sunway sandwiches! I will not be back to this location. The spinach was severely wilted and the tomatoes looked less than desirable. The ingredients did not look fresh! When I mentioned it to the service person, she looked like she didn't understand. I mentioned it a second time and she looked at me like I had 3 heads. Don't know if she knows what fresh ingredients look like or not.“

“Two positive experiences: (1) on evening of 9/5, my sweet 6 year old daughter had Subway for the first time and LOVED her sandwich. She worked up the courage to tell the guy behind the counter thank you for making a great sandwich and when he heard it, his face lit up like the 4th of July with a big smile and said "Thank you, that made my day." (2) On Monday 10/21, my daughter and I visited again in the evening for quick bite. After she devoured her yummy sandwich, she again worked up the courage to tell the female cashier thank you and how much she enjoyed it. Then the cashier smiled big, replied back "Thank You" and offered her a free chocolate chip cookie!

Thank you for the great staff behind the counter!“

“It's a simple hunger fix. And be sure to get it toasted. The subs tend to be half cold half toasted if not. But it's a good new menu as well, with wraps and excellent personal pizza choices. It's not just for subs!! The meatball is my favorite! Melted provolone plus black olives.“

“I placed a mobile order and once I got home, some of my items were missing. It took several weeks for me to reach a manager due to the phone having technical issues. I returned to the Location and was greeted by the Manager. She apologized and offered to make the situation better by replacing my missing items. She was very professional and kind.“

“Watch to pizza patron right next door not they didn't have a bathroom and I have two small girls that needed to go ASAP. Subway has likes in their bathroom doors and usually you have to be a customer to use the restroom. But thanks to the black lady, she didn't have any problem with letting my girls go without buying anything. Bathroom was clean which made our experience even better! Thanks girl. We need more smiling faces like you in this world.“

“I just wanted to share my experience this evening with the only employee working tonight name Michael Sharpe. Kudos to him. When I walked in it was about 8:15pm there were about 8 customers waiting this young man handled and greeted each customer and catered to each and every one of our request. This young man should be given employee of the month reward. This is a example of what customer service is about. Thank you Michael for making my sandwich to my liking.“

“? Subway is subway. But the warm friendly greetings, and big pretty smiles that the ladies in there made those subs with, can't be matched ?

It's really nice to see people seeming to ENJOY their work. Their positive energy is infectious.

THANKS for making our day a little brighter....
BIG O SPEAKS ??

P.a. I didn't attach a picture. Go get some subs there, and see them for yourself ?“

“I would love to thank Mariano for the sandwiches he made yesterday for a for a friend and I. We are regulars and the sandwiches were fresh as well as the condiments; sandwiches were made carefully and not sloppy while eating. Thank you Mariano for the great customer service you provide at the location off Ben White.....-Dolores Garcia and Ron Alison-“

“The new, and yes I know it isn’t that new lol, owners are Fantastic. I started coming back here a few months ago and each time it just seems like it is getting better and better. The employees are more positive and care about customer service! They are owners that care and work alongside of their employees and actually focus on quality and consistency! Wow! What a refreshing change! I go out of my way to come to this Subway. I recommend you do too. I don’t normally plug a place like this, but when was the last time you got all of these things on a regular basis from Subway!? You can now. Thank you for making Subway something that my kids and I can eat again!“

“My favorite subway to go to, it's always clean and the staff is always quick to make my order regardless of the wait. They're also friendly and always welcome my husband and I in. I've never had a wrong order at this location and will continue to come to this one over others! Most other locations also don't have hot cheetos which are my husband's favorite. The bread is also well made and not burnt like other locations.“

“I am a current employee for the store and I apologise ahead of time for the unfortunate issues people are facing. I do wish I would have the opportunity to meet everyone and help make the experience better to the best of my abilities. I’ve only been here at this location for a little over half a year or more. Please allow a chance to fix any unpleasant visits in the evenings if possible“

“Came in for a sandwich and i usually take it to go...but today i decided to sit in the restaurant. The guy and girl working were very nice and worked well as a team. Food was delicious. Store was clean and it was relaxing to come in and enjoy the cool air. Will come sit and eat again.

Parking: Broken down (flat tire) truck in front of store taking up limited parking.“