Taco Shack
$ • Mexican, Vegan, Vegetarian
Hours:
12439 Metric Blvd, Austin
(512) 873-7977
About Taco Shack
Customers' Favorites
The Famous Shack Taco on Display
Burnet Road Burrito
Soft Taco Plate
Taco Shack Reviews
Ratings
Menu
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Hours
| Monday | 6:30AM - 2PM |
| Tuesday | 6:30AM - 2PM |
| Wednesday | 6:30AM - 2PM |
| Thursday | 6:30AM - 2PM |
| Friday | 6:30AM - 2PM |
| Saturday | 7AM - 1:30PM |
| Sunday | 7AM - 1:30PM |
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Taco Shack is a restaurant known for its great food, but recent experiences have varied. The tacos, typically a popular choice, have been noticeably smaller, with some customers receiving what they feel is an insufficient amount of filling. This has led to disappointment and sticker shock, as the price per taco remains the same.
In addition to the size of the tacos, there have been issues with customer service. On one occasion, a customer reported that the staff member at the window was uncooperative and hung up the phone during a call to rectify an order error. Another customer mentioned a drive-thru experience with a staff member who displayed poor customer service skills and a lack of patience, leaving the customer feeling frustrated.
Despite these concerns, the restaurant's atmosphere has been described as pleasant, earning it three stars in this category. However, the smaller taco portions and inconsistent customer service have negatively impacted some dining experiences.