Holiday Inn Express & Suites Burleson/Ft. Worth by IHG
13250 Jake Ct, Burleson
(817) 426-0396
Menu
Photos
+22 photos
+21 photos
Add a photo
Recent Reviews
We booked the Holiday Inn Express in Burleson, Texas in December so that we could stay overnight following a concert in June. A problem occurred early on when the room reservation was canceled due to the credit card on file being deactivated. While I understand that may be policy, a simple fix would be sending an email to the customer prior to an abrupt cancelation. With quite a bit of effort, that was resolved. Unfortunately, the concert was postponed twice on short notice, but...
The room was wonderful the man at the front that works nights is so rude he would not give me his name I called about a charge that appeared right after I checked out instead of talking about ways to go about resolving it he hung up when I called back the first time he didn’t answer and the second time he hung up in my face again he has such poor customer service that is not how you treat any customer at all I’m so disappointed with it when i spoke with the...
I've stayed here for a little over 8 months straight. Customer Service was absolutely wonderful and refreshing. From Max all the way down the the cleaning ladies! The bacon was awesome and my room was cleaned daily with no issues! Definitely will be back, Thanks Holiday Inn Burlenson TEAM!
You May Also Like
It's Just Wings - 13311 South Fwy
![]()
Chicken Wings
Chili's Grill & Bar - 13311 South Fwy
![]()
Tex-Mex, Bar, American
Cracker Barrel Old Country Store - 13301 South Fwy
![]()
American, Southern, Vegan, Vegetarian