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“My Sesame Chicken and Chicken Chow Main were delicious., very flavorful and filling. My husband enjoyed the Orange Chicken, Fried Rice and Terriaki Chicken. We shared plates. The Orange Chicken was some of the best that I have tasted.
This was the nicest Panda Express that I have been to.“
“I would like to recognize Romeo, a truly outstanding Panda Express team member who delivered a level of service that far exceeded our expectations during our visit today. Even though the restaurant was clearly short-staffed, Romeo demonstrated remarkable professionalism, positivity, and genuine care.
After my family and I waited for more than five minutes without being greeted, Romeo was the first and only person to acknowledge us, and he did so with a warm, sincere welcome that immediately changed the tone of our visit. He handled our order efficiently, stayed patient under pressure, and went out of his way to make sure we were taken care of.
What truly stood out was that Romeo personally brought our food to our table, ensuring everything was correct and that we had what we needed. This is not something typically expected at a fast-casual restaurant, and it showed just how dedicated he is to creating a great guest experience.
Romeo’s kindness, work ethic, and commitment reflect the very best of Panda Express values. In a moment when he had every reason to be overwhelmed, he chose to shine instead. My family and I left grateful, impressed, and wanting to make sure his efforts were recognized.
Panda Express should be extremely proud to have Romeo representing their brand.“