“We live close to this location and I’ve been here several times but only for the drive-through to take home. Today we decided to eat inside and actually got to interact with the team. The rice was approaching the bottom of the bowl and the girl serving said that last bit looks a little dry, let me get the fresh batch that just came out (we didn’t ask, she just took the initiative on her own). The guy working the register was cleaning the tables and the common areas in between and everything was super organized and clean. We’ve never dined in before, but it was surprisingly nice!“
“I ordered a small orange chicken and a small bourbon chicken. They were both very good. I ordered it online at 11:57am and was told the order would not be ready until 1215. then i received a text at 11:58 saying the order was ready. I got to the store by 12:14 and asked how long the order had been sitting. They said "about 5 minutes". I asked about the text and the young man offered to repack the 2 containers with fresh food, which I very much appreciated. What I did not appreciate was the woman, that looked like the manager, who walked up to ask what was going on, then gave me an awful look like I did something wrong, then took the original containers dumping them into the fresh food without gloves, and then gave me another awful look of disgust shaking her head as she walked away....? Strange that she would give off this body language in front of customers when her employees seem to know better.“