Panda Express in Houston

“I am local and come to eat here often. The people who work here are good hearted, I've seen numerous multilingual orders calmy resolved and patience applied. With the high volume of customers the food remains fresh all day. This place restored my faith in humanity I felt God in this Panda Express.“

“I highly recommend this place we had dinner here and oh my the way they took care of us it was really quick nicely and the hard working employees treated us if we were the only ones there.. I wish all of the other locations were the same at customer service.....“

“The only issue I ever have here is the CHOW MEIN :( Any time I order during a specific time slot, the chow mein is usually PERFECT consistency & flavorful. If I buy at ANY other hour the chow mein is either flavorless (but edible) or over cooked to the point its GUMMY & inedible 😭 The consistency was like playdoh going down my throat 🥲😂 This leads me to believe I only like the chow mein when one specific employee is on shift & I need to figure out their schedule so I can have perfect panda every time LOL. Give that guy/gal a raise!“

“Absolutely love coming here! The atmosphere and the people/employees are so nice and sweet and very much helpful. Place is always clean, condiment bar is always stocked....the food, dont get me started on the food! Its super amazing and yummy, very much fresh and hot!! One of the best Pandas I've been to....definitely will come back for more!“

“This was a fantastic experience one of my employees was having a birthday party and I decided to buy everyone lunch. I was dreading going in with 12 orders everybody having a unique request on what they wanted. Tiffany the manager jumped in and handled all 12 of those custom orders in just a few minutes flat. All the employees were very helpful and the food was fresh and delicious. The restaurant is super clean. I have a warehouse in the area add Panda Express is going to be in the regular rotation for lunch for all the employees. I was very happy with the service and the food. Good job“

“I made an order for our local Elementary School to celebrate Teacher Appreciation Week. An associate name Yennifer and she was just an awesome person. Her customer service skills were superb and was knowledgeable regarding the menu. The prices were reasonable and they did not disappoint. The food was delivered pipping hot and the portions were super large. They also brought lovely decorations for our lounge. Our teacher enjoyed all the food and the fortune cookies they brought. I totally recommend you come in and speak to Yennifer. She will take care of all your needs.“

“This Panda Express has become one of my go-to spots because of how well they treat me each time I visit. The staff always remembers me, greets me with a smile, and goes out of their way to make sure everything is perfect. The service is unmatched and the food quality is consistently excellent. I truly appreciate this

team.“

“Sandra, Bonnie, Paola, Victoria are the freaking best when it comes to customer service! It’s Top tier Even when it’s been a long day they keep a smile on their faces and get the job done! I highly recommend this location and ask for the names I recommend for a good experience! I came on a Wednesday around 8:30ish if that helps ❤️“

“Solid and dependable, even at 8:30pm when everything else is closing and you’re starting to get desperate. This location is easy to miss because it's tucked against the inner wall just past the food court entrance so if you’re scanning from the main walkway, you might walk right by it.

Food was fresh, hot, and ready to go and the service was great- fast, efficient, and exactly what you want when you’re in airport mode. Our go-tos: Orange Chicken, General Tso's Chicken, White or Brown Rice, Lo Mein, and/or Veggies. For me, Panda Express is the closest thing to “homey” comfort food you’ll find in most food courts, and it’s fast as hell. This panda understood the assignment.“

“Overall, this place is great for quick fresh Chinese food. There are healthy options as well, which are equally as tasty. Staff is helpful and friendly overall. Food is fresh but sometimes you have to wait for it to be made (5-10 minutes tops). Good location but parking can be a challenge sometimes. Overall recommended.“

“The food was absolutely fantastic, fresh, and served piping hot. The beef brisket was amazing—tender, juicy, and packed with flavor. The employees provided great customer service and were friendly, welcoming, and efficient. The manager was exceptional and went above and beyond to ensure every customer had a great experience. This was one of the best visits I've had, and I will definitely be returning.“

“Shout out to ARLETT for always remembering me and everything I get! I always come in and when she’s there she’s so sweet to me and I don’t even have to tell her what I get. AND shout out to SILVESTRE for being super sweet and so helpful“

“Thank you to the panda staff for the great work and service. I appreciate one that stands out which is Maribel M. She always serves me with an outstanding customer service experience and always has a smile on her face. It feels refreshing after a long day of work and just a little lazy to cook lol to get received that way. If only you knew how much a smile can make someone’s day. Thank you again and I’ll be returning to panda as always!“

“We arrived at 9:30 and we decided to wait for our orders and we got them at around 10. We didn't mind waiting and the service was very quick! The employees were kind, patient, and kept the environment clean and neat. Their positive vibes were also a bonus! Highly recommend this place to anyone!“

“My account was hacked and several orders were placed on my card. The person who helped me out not only refunded the order instantly, they put the kibosh on the incident when the fraudster came in to collect the food. I didn't catch their name, but they are the best!“

“I used a special coupon to get a bowl for $1 for context. I chose the fried rice and Orange Chicken as my options. The fried rice was pretty good and soft. The Orange Chicken was also really good, but the amount they give you in the Bowl Size is a little less than what I would've hoped for. I've already ate some of that so the picture isn't the actual amount. But for a Bowl Size, it's decently filling enough 😁“

“If you looking for a fresh and hot meal on Sunday morning, this location is great. Andrew served with a happy and positive attitude. His service went beyond when I ask for a little juice on my chicken. The restroom was so clean and smelled so nice. Please stop by and get a wonderful service.“

“Maria Anchondo deserves a raise! she always uses correct portions, has amazing manners, bright smile, great customer service. I've gone here for 2 years and she's always there to serve me. I'm a regular and the place always looks great, friendly staff, and good accommodations. Food is great as always. Shout out to María!“

“The food and the people were great, as usual. It was my first time at this location. I'd just watched a video earlier that day on 2 way mirrors, so... When I went into the ladies restroom, I put my fingertip to the mirror to give it a test and my finger did touch itself, without the very much wanted gap! The men's room is on the opposite side of the mirror. I didn't say anything to anyone, and it's not a foolproof test... still. That is the only reason that I only have 3 stars overall and for the atmosphere. That made it creepy to pee pee!“

“Drive-thru experience was lackluster. They didn't give me any silverware, and the employee working the window seemed to be in a hurry, despite the foid not even being ready then wasnt even paying attention as he passed my food through the window. Sheer luck I was able to react fast enough to catch the bag. I laughed it off, but a little peeved at the whole situation when I took my dinner break at work amd had to spend half of it hunting for a fork and napkin.“

“The service was fast.

Not all tables are free from trash.

Personally the food was okay. I had chow mein, it was not tasty enough for me. Like there was something lacking in it.

I had orange chicken. It was okay too.“

“Bryant at Panda Express gave me and my friends one of the best customer service experiences we’ve had in a long time. He was incredibly kind, patient, and genuinely attentive, making sure we got exactly what we wanted and never felt rushed. His positive attitude and warm personality made the whole visit feel welcoming, and you could tell he truly cared about giving everyone a great experience. It’s rare to meet someone so passionate about their job, and Bryant’s effort definitely stood out.“

“I placed a large for my job this afternoon. Usually my orders are never ready at other restaurants. My panda order was ready early, nicely packed and nice and hot! The personal staff was friendly and helpful when I picked up my order. It’s my first time ordering from this location and it certainly won’t be the last time. Thank you panda for feeding my team on time with your awesome delicious food.“

“Stopped in for a quick lunch with my toddler and was completely blown away by the customer service. She chopped my daughter’s chicken up into tiny pieces so I wouldn’t have to, carried my tray to the table for me, then even went back and got forks, straws, and extra napkins for us and brought it to the table! I’ve been to full-fledged restaurants with less accommodation than that. As a mom, going out alone with your kid(s) can be so stressful. She made it so easy and I actually got to eat a hot meal!Will absolutely be back to this location every time I’m in the area. WOW!“

“I came to Panda on march 15 around 1 pm. There was a woman that was upset and acting Irate for no reason. she started causing a scene so the security officer stepped in to calm down the situation Luis, the acting manager was calm under pressure. Celeste was belittle by this woman but never engaged in negative conduct towards her. Angel stood by his manager to try and help this situation. Then Kat, which was running the register at the time was extremely professional and well mannered. These amazing people will have my business for good. Not to mention the food is always good here.“