The Cheesecake Factory
$$ • American Book a table: 7:00 PM 7:15 PM 7:30 PM MoreAbout The Cheesecake Factory
Customers' Favorites
Old Fashioned Burger
The Cheesecake Factory Reviews
169 ratings
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Delicious...
Parking's a little difficult, but glad to have a cheesecake factory nearby. It seems to be pretty comparable to the galleria location. I will dine here again for sure!
What's NOT to love about this place. It's always a calm vibe with good food. This time I tried the Jamaican chicken, with white rice, black beans, plantains and pineapples and added a strawberrylemonade. OMG... excellent meal. Absolutely loved it. I also purchased the pineapple cheesecake & the red velvet. Wasn't too fond of the pineapple one, yet it was decent. Now that red velvet, I Absolutely loved.
Hours
| Monday | 11:30AM - 10PM |
| Tuesday | 11:30AM - 10PM |
| Wednesday | 11:30AM - 10PM |
| Thursday | 11:30AM - 10PM |
| Friday | 11:30AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory is a popular restaurant chain that offers a wide variety of dishes and desserts, including their famous cheesecakes and chocolate mousse. Customers appreciate the consistent quality of food, which is often described as hot, fresh, and delicious. The outdoor seating area with heaters is a big plus, making it enjoyable even in cooler weather. Many reviews highlight friendly and attentive service from staff members, with some employees, like Jerry and a server named Jonathan, receiving special praise for their kindness and quickness, even during busy times.
However, some guests have noted that the restaurant can be crowded and busy, which sometimes affects the cleanliness and overall experience. There have been instances of dirty tables, hair on napkins, and delays in getting orders or requested items like steak knives and extra dressings. In one visit, the focus appeared to be on seating guests quickly rather than thorough cleaning, which lowered the overall impression.
Food choices vary from standard favorites like chicken bellagio and rib eye steak to more casual options like bang bang shrimp and Thai chicken wraps. While most dishes are well-liked, some found certain items like the spaghetti and meatball to be just okay, and noted a limited selection of spice options for their meals.
Overall, The Cheesecake Factory is appreciated for its quality food, beautiful space, and friendly service, but some guests suggest staff could benefit from additional training to improve their customer service.