Häagen-Dazs

13350 Dallas Pkwy, Dallas
(972) 386-0713

Recent Reviews

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Mahesh

Thanks for the half cup of whip cream 🤗

Food: 1

Service: 1

Kenan Mutlu

Cashier doesn’t know how to count change.

Service: 1

Jesscia Ma

We got the banana split, coffee frappe with caramel, small ice cream 🍦 and all tastes good but a little bit pricey too.

Food: 5

Service: 4

Saeid Shadrokh

I can't believe you guys changed recipes of pistachio flavor. To worst test of your ice cream. Original pistachio ice cream was my favorite and many other people. And now it's not...what's wrong with this company?

Mohit

They charge for water, honestly I'm gonna boycott hagen daz for life.
Also very rude cashier

Service: 1

Sri Harsha Bondalapati

Worst service

Atmosphere: 4

Food: 5

Service: 1

Pavel Rabinovich

Unfriendly and extremely slow service.

Atmosphere: 2

Food: 4

Service: 1

Stargirldes

My server Rico took my order, great and quick service definitely will stop by when I’m at the galleria.

Atmosphere: 5

Food: 5

Service: 5

sarika reddy vontary

Such a disgusting service. I have come to take an icecream on Tuesday 3’o’clock and I found a guy with the hair head but, looks like stupid.He was too irritating he wasn’t even letting us to order. Idk why people would hire suck kindof server. He cannot talk to anyone like that. If at all you need business you should find better people.

Divya Teja Pamisetty

The worst experience at an ice cream shop ever! The staff there are horrible and they set a perfect example of how the service shouldn’t be. I ordered a milkshake and the glass was literally 3/4th full. I got a belgian chocolate shake and it was chunky. I asked this lady at the register if they had a thicker straw since the milkshake was chunky and I wasn’t able to drink. She replied, “really?! I don’t know what to tell you”. She could’ve simply said that they don’t have one. This shows her horrible service! Her name is Hemana. Haagen dazs needs to do better!!

Atmosphere: 1

Food: 1

Service: 1

Dulce Maria Rodriguez

The women at the counter should go take a customer service course. Remember that this business is due to the loyalty of its clients, for this reason you would have to offer a quality service. They got upset because I went to redeem a reward coupon for my daughter's birthday, apparently these gifts come out of the employee's pocket... well it shouldn't affect them at all and if they don't like that the customer goes for their coupons then Eliminate this system and save themselves and the clients from bad times.

Harley McFadin

Worse service I’ve ever experienced at a Haagen Daz. But I guess that is what you get when you can only hire kids. Stay away!

Scott Sequoia

+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing

Anil Bhui

If you want to see how rude is employee, visit this ice cream shop.Their chocolate chip in vanilla chocolate chip taste so burnt and tasteless.Pineapple coconut ice cream was at point though ?

felicity147

Extremely rude young girl with a bad attitude.

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