“I have always loved TB, but 100% of the time, this location always messed up the order. Wrong items, missing items. Tacos were soggy. Always. I’d try different items, but it made no difference. Soggy and/or ingredients missing. Just nasty.
I don’t know if mgmt has changed or better employees, but tonight, 😃 tacos were crunchy, all the ingredients were present. Every single item was like the old days! Although my daughter and I ordered multiple items, the order was 100% accurate. Thank you!!!“
“Food was excellent, establishment was spotless, and most importantly customer service is the best I’ve seen at a Taco Bell. Hunter as manager did an exceptional job helping a family with special needs and making them feel seen with their needs. It was a joy to see Hunter treat these individuals as people and not numbers!“
“I was very eager to express my gratitude. I was pleased because of the exceptional customer service. The quality and freshness of my food was amazing. With out a doubt I will be returning. The staff at this restaurant are very attentive and ready to take your order. This is the best location I've ever been to.“
“I'm giving a 5 all across the board because I visit this location regularly during my lunch break. (I know Its fast food) Always fast and staff is friendly. Order is always right. The manager has been very helpful even when I was at fault with my order.“
“Very friendly staff, I placed an online order so I can't speak on the interior. Sometimes you get burritos that have the insides burst out of one side while eating it and it didn't happen here, so we'll wrapped burritos is a bit plus to me“
“Freddy (manager at this location) maintains a very clean and well run facility and the food is always top notch at this location. I am at Taco Bell 2-3 times a week at various locations in dfw and the customer service I receive here is second to none. Thank you Freddy and the rest of the staff.“
“Everyday Taco Bell. The order was correct and everything came out okay on a complex order. Employees have great customer service. The stars are for the cleanliness of the store-not the neighborhood it's in. Unfortunately Pleasant Grove (where I've lived decades). Isn't so Pleasant anymore 😕.“
“I have only ever ordered delivery or drive thru here, but service is extremely fast! The food always comes out hot and fresh. My kids love the Nacho Bel Grande. I love their voodoo fries Cheesy Gordita Crunch! Can’t really go wrong with most of the items on the menu!“
“Taco Bell is Taco Bell, but this is one of the most consistently good locations. Food is fresh, well wrapped, and they get my online orders correct 100 percent of the time so far...which is a very high standard! (Also the wait in the drive through has been quite reasonable)“
“So far so good! Ordered through the app around 7:30pm, nobody in the drive thru it or in the parking lot either.
Told them my mobile order at the speaker and pulled forward to a Chiraq or Compton level security Lazy Susan, which is unnerving because I didn't think the area was bad like that but it is what it is, glad they're staying safe.
All the food was there and made properly, only thing missing was sauces but who cares? It's just sauce, I have sauce at home.
Very smooth drive thru, and the food was good as far as Taco Bell goes! Whoever worked the shift during 7/12/24 at 7:30pm, you are appreciated!
So much better than the Northwest Highway location. Next time I go if I still get the same service/food I will go 5 stars.
Vegetarian options: Taco Bell has a very good vegetarian menu, you can sub black beans instead of meat in a lot of menu items.
Parking: Huge parking lot for a Taco Bell, very surprised.
Wheelchair accessibility: Wheelchair accessible entrance to dining room.“
“I don't know why your staff INSISTS on putting sour cream on products that don't come with it and isn't requested. I have to keep returning my cheesy double beef burrito because the sour cream it doesn't come with and wasn't requested was put on it anyway. What's the story with that?“
“I have been coming to this Taco Bell location for a very long time ever since high school. I have seen this location continuously have success over the years. I'm pleased with live Mas Cafe and its various drink options this is a one-of-a-kind. The customer service is very fast and efficient staff is friendly . Clean restaurant all over all. The food is on point. Congratulations on your continued success.“
“Best TacoBell experience in a while here. Bean and cheese burritos were portioned well and not skimpy and no dry beans. Crispy tacos were actually crispy not sand bagged and soggy. Crunch wrap was toasted perfectly. Drive thru service was quick and efficient.“
“I just want to say the night crew at Taco Bell tonight was on POINT!!!! my burritos to my tacos were done RIGHT the first time and had all my little extras! And that burrito!!!! That burrito!!! The spicy steak burrito with the chips was FIRE!!! that burrito had some love in it TANIGHT!!!! that burrito was fat and was FULL! sayyyy the night crew tonight showed out!!!“
“The staff were very friendly. We did have a few items missing in our order. However, the missing items were immediately provided to us upon notice they were missing. There was a very friendly guy named Florzell who made sure we received everything we were missing and immediately stopped what he was doing to assist us when we needed help. He never stopped working the whole time we were there. He kept the dining room clean and restocked. We enjoyed the environment. Clean and relaxed. The food was average. I did request fresh cinnamons to be dropped as I was ordering 12 and still received about 6 that was hard from sitting in the warmer. Over all the food was decent but it was the customer service that made me give 5 stars. Hope they give Florzell a well deserved raise.“
“I was so shocked it was not! That in Spanish manager she's so rude! outside that service was excellent
Vegetarian options: ?
Parking: ?
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“My girlfriend and I went to Taco Bell this morning and placed a mobile order. We were greeted by the lovely store manager (Jc—sorry if I spelled it wrong 🫠). She was so kind and sweet to us, keeping us updated and making sure we knew what was going on. She even offered us a free drink! While our food was finishing up, she was chatting with us and giving love to our dog.
On top of that, she was handling the order all by herself, basically running the whole store alone. If you’ve ever worked in this type of industry, you know how tough that is.
Give this woman a raise—her customer service was fantastic, and she’s a keeper for the store! 10/10 experience 👍“
“I came around 9am to get breakfast with some gift cards. McKynzi took my order. She was very helpful & understood my order. Even asked me what kind of sauce I wanted. My food was ready fast & it was hot. Got plenty of sauce.
Vegetarian options: The app has a little green leaf that tells you if it's vegan option. You can customize anything you don't like meat for beans potatoes cheese etc“
“Let me start by saying I don’t eat Taco Bell that much anymore, but this one deserves an award for how perfect these tacos where and whoever was in the kitchen should get a raise. For the first time ever my tacos came looking like the advertising pictures and everything tasted amazing. I had to come on here and give them their flowers because this doesn’t happen often and these guys killed it. I came to the drive-through on May 30 at about 4:30 PM so whoever was there making the food under understood the assignment and deserves a raise!“
“I come to this location about once a week and the staff here at night are always very attentive and polite, always double check to make sure I have everything. Menu items are incredibly consistent, never have had a complaint, unlike other fast food locations.“
“Went into Taco Bell to order food because drive was full. It was at 6 cars. I walked in an an employee walked up to me and helped me order my food on the screen. Afterwards I watch them ladies handle that whole kitchen with no pressure. They knocked drive through out and I watched them make orders professionally and I'm a neatly manner. I was amazed how 4 young ladies handled Taco Bell like that. Drive through was empty because they served every car and I was getting ready to walk out. I never went into a fast food restaurant in the hood and saw 4 young ladies handle a kitchen then way the did today. And all them was smiling. That really shocked me. No attitude and no wait. I commended them before I left but I had to do a review. Great Job ladies. Should of hit their names but I was literally amazed. I definitely will eat there again.“
“Taco bell is taco bell at any place, but the employee was superlative polite, he offerd is his help, provide us his opinion and the coffee was really teasty the parking lot was ok and the facilites was very clean more than the california stores“
“I came here today and had to come back again because the order was not complete and the staff members were super nice and gave me what was missing from my order. The employees work hard despite the high volume of customers, yet keep a cool head and are super nice, welcoming and professional. Definitely recommend this place.“
“Taco Bell/Long John SilverI must say I went for the Shrimp Southwest Rice Bowl from the Long John Silvers side but apparently they dont have the complete Long John Silvers menu being it is combined with Taco Bell and I believe Taco Bell is the larger entity.The young lady at the Dive thru window was so nice this Sunday.She suggested the "Power Chicken Rice Bowl"...It was not a fail. It was delicious as well as prepared very well.I had all the ingredients I liked. It was filling as well. At a reasonable price. I will get another if Im in the area. No regets today. At“
“I frequent this Taco Bell location more than any other. At my last visit, I purchased 2 chicken Cantina Bowls and Mexican Pizza. The staff was very friendly, the service was very fast and as always, my Chicken Cantina Bowl was delicious and has become my favorite dish. The other Chicken Cantina Bowl was for my Father, and boy oh boy, did he enjoy it. My Mother enjoyed her Mexican Pizza as well. Taco Bell has a variety of delicious dishes to choose from including crispy chicken nuggets which I tried with their Taco Bell sauce, and it was delicious as well. You should try their $7 Lux box which comes with a Gordita, burrito supreme, a taco, tortilla chips and cheese, and a drink. What a great deal! So, if you're hungry for delicious food at great prices, then stop by Taco Bell on Lancaster Rd😋☺️❤️“
“I miss the live person at the drive through. The automated lady is boring and she doesn't say thank you. Anyway, I ordered 2 soft tacos and a freeze drink. Got to the window, the cashier was super nice. My food was hot. Oh yeah, when I 1st pulled up the line was 6 cars deep. I almost turned around but I was starving. Less than 5 minutes I was on my way home. Kudos to fast and efficient service.“
“We were looking for lunch on break from work. They had a perfect sized $7 box of goodies with a drink. I added a freeze. I got the wrong flavor, but it was delicious as well! I'm trying the lemonada flavor next time, but the strawberry was so ooo good!“
“I was hesitant to visit this Taco Bell based on the reviews but there are lot of babies in the reviews. Chicken nuggets are fresh and hot. The hype is real.
Yes, burritos can be cold when COLD SOUR CREAM is in them.
Everything was what was expected from Taco Bell. Except they were out of a few sauces“
“This was THE best Taco Bell food I have ever eaten in my life!!! It was fresh, delicious, well made! We felt like we had gone to a sit down restaurant and not fast food. The staff was friendly and sweet. The food was made well and absolutely delicious! Totally recommend this Taco Bell.“