Cheddar's Scratch Kitchen

$ • American, Comfort Food, Southern

About Cheddar's Scratch Kitchen

Cheddar's Scratch Kitchen is a popular restaurant that offers a variety of classic American dishes. The reviews paint a mixed picture of the dining experience, with some customers praising the exceptional customer service and others expressing disappointment with the food and service.

Several reviewers highlight the excellent service provided by specific staff members, such as Alyssa, the manager, and Pedro, the server. They note that the staff were welcoming, patient, and attentive, even when dealing with large parties. One reviewer particularly commends Joshua, a server, for providing great customer service and making their children feel comfortable.

However, not all experiences were positive. One reviewer mentions that their back ribs were overly peppered and did not taste as they should. Another reviewer had a frustrating experience, waiting 20 minutes for a server to attend to them, and then having to go to the front desk to request the check.

Despite the mixed reviews, many customers express a willingness to return to Cheddar's Scratch Kitchen, suggesting that the overall dining experience can be positive when the service and food quality are up to par.