Papa Johns Pizza
$ • Pizza, Fast Food, Chicken Wings
Hours:
12371 Edgemere Blvd C #201, El Paso
(915) 849-0802
About Papa John's
Customers' Favorites
Papa John's Reviews
This is disgusting!!!!! I absolutely do not recommend this pizza..worst of all the customer service was horrible. The manager was not apologetic at ALL!!! It sounded like he was reading a script. And on top of everything they didn't believe that the pizza arrived this way, and I still had to wait over 35 min to receive the replacement.
Handed me a 6 hour old Pizza showing the time it was ready at 12:00PM and I order a new pizza at 6:00PM I guess they didn't have time to bake a new pie? Looking at the reviews of this particular location something tells me they need to clean house and employ new people that have better customer service skills. I attached photos of the sticker with the time and the unappetizing pizza as proof as they had told a representative I submitted the feedback to that they baked a fresh...read full review
I called to place an order for delivery. Ralph the manager did not want to honor my online promotion. The reason was that my address could not be located while placing my order online. I even offered to pick up my order I just wanted to be able to use my promotion. He proceeded to rush me off the phone and give me a operations number. I explained to him that I didn't want to have to be calling multiple people to place an order. I ended up not ordering from Ralph at Papa Johns....read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Papa John's Pizza offers a flawless delivery experience with piping hot pizzas like The Works and Thin Crust Pepperoni. The colorful, fresh ingredients are evenly distributed over smooth layers of melted cheese, with no grease pools. The cinnamon pullaparts are soft, sweet, and still warm. Despite some concerns about cleanliness, the new store manager has significantly improved both the food quality and service. This location has become a go-to spot for delicious pizza and a better overall experience, promising more frequent orders in the future.