Taco Bell in El Paso

“Best Taco Bell I’ve ever been to! Courteous, nice, and professional staff, who paid attention to every detail of my order and the restaurant was clean! I mean seriously, it was all right down to the exact number of sauces I requested… and then came by to check on me! Gotta give a shout out to the management that trained this team, and also to Jonnell & Dali who really stepped it up! I’d hire them in a heartbeat - so keep up the great training and promote them!“

“Best Mexican food in Texas. I'm addicted to the HOT sauce. My complaint is paying $2.29 for WATERED DOWN Pepsi. There is just enough syrup to give it color, but no taste.So DON'T waste your money on soda. This is a corporate policy. Every Taco BELL I have been to it's the same thing; colored water. Go to Circle K to get your soda, where it's $1.06 for more than a QUARTER GALLON. AND Circle K filters the ice water.Corporate TACO BELL, are you reading your reviews?“

“Same great food, loud music in resturant. Some Didn't speak English. Ok atmosphere. Restroom available.

Vegetarian options: You choose whatever you want

Dietary restrictions: It's all your choice

Kid-friendliness: Not hard on kids stomach, no heavy greesr or oils

Wheelchair accessibility: Seating accommodations wheel chairs or high chairs“

“I have been a fan of Taco Bell from the start. I love their version of Mexican food. Service is always great, and I appreciate the free senior drink. One thing that I don't appreciate is that the size of the product has drastically shrunk through the decades; but that won't stop me from eating Taco Bell food! 😋😋😋“

“Love the Ai at drive through. Makes it super easy to get my online order fast. And nobody says please wait with the Ai! Drive up windows has friendly polite employees. Food was perfect as expected. No smashed or quickly thrown together mess in you bag here. Keep up the great work! Appreciate you all!!“

“Obviously one of our favorite places to eat for my family and I. Specially during the week when we're super busy with work and picking up kids from school and day care. This is the go to place. Something fast and yummy. Great service. Friendly staff. Definitely 😁 10 of 10.“

“They are tacos on toast ? but they are delicious with cream and that sauce that is not spicy but has something that gives it a good flavor, the attentive and helpful employees, the calm atmosphere to be able to talk, and it is a family atmosphere.“

“The food and kitchen service were good, they just need to pay more attention to cleaning the tables because we arrived and there was only one table available with low chairs and it was very dirty and we had to clean it ourselves to be able to eat there.“

“Many don't like tacobell because they are not like in Mexico and chalala... If you go with the mentality that they know like in Mexico, forget it, you are going to get frustrated. But if you eat them as something different they are delicious enough.“

“Nicest Taco Bell I've been in

Vegetarian options: Beans as a sub for any meat

Dietary restrictions: Inquiring about ingredients is easy

Parking: Never had a problem

Kid-friendliness: Never had a problem and they were kind

Wheelchair accessibility: Yes“

“I always enjoy the good treatment of its young and dynamic staff. What we order in general is very delicious' and we leave satisfied and happy every time we get here. Good ??? and other options, my companions and I are making the party ?and why not, some ?...??“

“*5-Star Review for Ruby at Taco Bell*

I would like to recognize Ruby for providing outstanding customer service during my recent visit. From start to finish, she made me feel truly valued as a Taco Bell Rewards member. Her positive attitude, professionalism, and genuine warmth stood out immediately.

Ruby’s communication was clear, respectful, and thoughtful. She kept me informed throughout the entire process and maintained a tone that was both soothing and reassuring. At no point did she come across as rushed, irritated, or condescending—qualities that are unfortunately rare in many fast-paced customer service environments. Instead, she demonstrated patience, attentiveness, and an authentic commitment to making sure my experience was smooth and pleasant.

Employees like Ruby are the reason customers return. She embodies what exceptional customer service should look like, and I genuinely hope Taco Bell recognizes the value she brings to their team. If every location had more employees like Ruby, the customer experience across the brand would be even stronger.

Thank you, Ruby, for setting such a high standard and making my visit truly enjoyable!“

“Sergio and Jose get two thumbs up for awesome customers service! They were very kind and had a big smile while helping me with my order. I hope their management knows, every time I come here the service by them is always wonderful!😁👍🏽👍🏽“

“Where can I start every time I come to this place it’s always jam packed and sometimes there’s none but despite that one particular employee, she goes from very patient and not only that she’s doesn’t even hesitate and help you know she deserves anything, Mz. Lex.! Thank you and good luck in the future, strong and courageous . Blessing“

“Fast friendly service. Gave it a 2 star on service because I ordered 3 meals and got sick packs of sauces when I had asked for extra. Girl was talkative with someone out of sight from the drive through window and her attention to me was about a 2. And, I'm sorry but I use at least 2 packs per taco. Usually this location has great customer service so could have just been a newbie.“

“I made the mistake of not putting no lettuce in my kids tacos and when I told them they made them fresh ones with no hesitation! I felt terrible but in a way relieved that I could have a nice lunch with my kids and not having to worry about them picking everything out. 🥺🥺🥺“

“A great vegetarian friendly eatery. I love that they will not only substitute black beans for any meat item, but their app allows you to order it that way. More companies need to adapt and be more inclusive. If my entire family will eat there then I am more likely to return.“

“The refrigeration was too cold, that weather still didn't deserve it. Otherwise well served

Kid-friendliness: No games, only adequate as some dining options

Wheelchair accessibility: Yes, there is a ramp but no special door for wheelchairs.“

“Ive been seeing alot of of bad reviews here on this location, about how “bad of an experience they had” but i can only say good things about this location, 5 stars for customer service specially that chris,,,,, the food is great,,, people genuinely can never be satisfied cuz even with all those complaints im sure those are the same people that go every day regardless of “how bad” their experience was. They are hilarious,,,the same people that complain are the ones that go 🤣“