Subway in Flower Mound

“Xavier was amazing! However, I'm extremely disappointed that he was working SOLO while the line was almost out the door and the online orders were beeping with receipts printing constantly. You need to staff your store properly. This is the exact reason why its so hard to find consistent and reliable employees, especially making less than $18 an hour to be able to barely afford anything these days. He could have quit and left. He could have been rude. He could have handled the situation so many different ways by simply closing the store and leaving. He didnt. He made everything correct. Changed his gloves every time. Used a clean knife. Followed all the standards and kept going. As I left, the line continued to increase and the online orders were printing on the floor because they kept coming. Not sure if today was a one off or what, but staff your store properly and forget the labor. Xavier was almost out of all the food on the line and bread. I wanted to get behind the counter and help but I know thats a food service violation. Every customer was understanding and apologizing for him being so busy, which was a pleasant change. Staff your store!“

“I went to this Subway today and had such a great experience! It was fast but most of all such great customer service! Sri was so pleasant, welcoming and just so friendly! She went above and beyond and made my Subway experience wonderful! The food was so delicious and fresh! Sri was amazing and I highly recommend this Subway to everyone!“

“The employee who helped me out with my order on October 7th at 3:10 was super professional and very nice. He was able to correct my order and fix an error with missing some food. Very good at his job and is very approachable. Makes me want to come back.“