Amazing service. This location never fails to amaze me. Clean store, fresh and delicious food, and the staff is excellent. They’re always helpful and kind and have excellent attitudes. Great job.
Atmosphere: 5
Food: 5
Service: 5
aniyay cobbs
Service was amazing, Virginia and her team provided me the best experience at Cava. It was my first time eating here, and the food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Al Morina
The food is great, and the place is always clean. No complaints there. The only minor issue is the water machine ,it’s not the best but overall, the quality of the food is solid.
The service, however, is a different story.
The staff often seem like they don’t want to be there or simply dislike their jobs. We visit about twice a week, so this isn’t based on a one-time experience. It frequently feels understaffed, and some employees seem unwilling to step outside of their specific roles to help when it’s busy. Customers end up waiting while staff stand around instead of working together to keep things moving.
I’ve been in the service industry for over 30 years, and it’s surprising to see this kind of lack of teamwork and engagement. A stronger focus on operations and customer service would make a big difference. A simple greeting, a sense of urgency, and a team-oriented attitude would greatly improve the overall experience.
The food keeps us coming back, but the service definitely needs improvement.
Atmosphere: 4
Food: 5
Service: 2
50ShadesOfDashiki 50ShadesOfDashiki
This location is super nice! The staff are always kind and they welcome like a healthy loving family would. I highly recommend this location in the DFW area!!!
Atmosphere: 5
Food: 5
Service: 5
Eris loris
I really didnt expect mediterranean bowls to be good. GREAT first experience, this place rocks
Atmosphere: 5
Food: 4
Service: 5
D3 Livin
My friend recommended me to try Cava. This was my first time trying Cava, and I am astounded! Their food was served fresh in an adequate time. The food was delicious and I can't believe I've never tried it. Additionally, the staff at this location was nice and welcoming and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
KaRey S
Genuinely amazed me how a fast food establishment had such a good vibe, staff was extremely pleasant and helped me decide my meal. (which was GREAT) def will return🫰
Atmosphere: 5
Food: 5
Service: 5
Nadia Carwell
Great food and service
Brittany Jackson
First time eating and the food was amazing. I had the best customer service experience and definitely will return.
I frequent this CAVA and love coming here, but tonights order was absolute chaos. I am not really sure what happened, but absolutely nothing in my order was correct except for the fact that it has chicken and included pita bread... Not a single veggie, no lentils, nada. I got some bonus harissa sauce though?
I later realized they mixed up the ingredients between all the bowls in our door-dash order, so nobody got the bowl they asked for...
Y'all, what happened lol?
Atmosphere: 4
Food: 4
Service: 1
Jeffrey Buckley
The people here clearly hate their jobs
Atmosphere: 1
Food: 4
Service: 1
Morgan
Good toppings and sauces but the rice and lentils will go hard and crunchy, but the staff won’t toss them. Instead they are willing to scoop them up and put them in your food, and if you happen to have asked for extra, you’ll end up paying for extra old, crunchy rice or lentils. If I could give 2.5 stars I would..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pita
Rene T
This Cava location is consistently disappointing. The customer service is poor, portions are noticeably smaller than at other locations, and employees show clear attitude when asked for a reasonable amount of rice. The restrooms are frequently dirty and the floors are sticky, which reflects a lack of basic upkeep. This location does not meet the brand’s standard and needs serious improvement.
Atmosphere: 1
Food: 2
Service: 1
Ali Hassan
Excellent service and great staff - especially Virginia and Karen
Amazing service. This location never fails to amaze me. Clean store, fresh and delicious food, and the staff is excellent. They’re always helpful and kind and have excellent attitudes. Great job.
Atmosphere: 5
Food: 5
Service: 5
Service was amazing, Virginia and her team provided me the best experience at Cava. It was my first time eating here, and the food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
The food is great, and the place is always clean. No complaints there. The only minor issue is the water machine ,it’s not the best but overall, the quality of the food is solid.
The service, however, is a different story.
The staff often seem like they don’t want to be there or simply dislike their jobs. We visit about twice a week, so this isn’t based on a one-time experience. It frequently feels understaffed, and some employees seem unwilling to step outside of their specific roles to help when it’s busy. Customers end up waiting while staff stand around instead of working together to keep things moving.
I’ve been in the service industry for over 30 years, and it’s surprising to see this kind of lack of teamwork and engagement. A stronger focus on operations and customer service would make a big difference. A simple greeting, a sense of urgency, and a team-oriented attitude would greatly improve the overall experience.
The food keeps us coming back, but the service definitely needs improvement.
Atmosphere: 4
Food: 5
Service: 2
This location is super nice! The staff are always kind and they welcome like a healthy loving family would. I highly recommend this location in the DFW area!!!
Atmosphere: 5
Food: 5
Service: 5
I really didnt expect mediterranean bowls to be good. GREAT first experience, this place rocks
Atmosphere: 5
Food: 4
Service: 5
My friend recommended me to try Cava. This was my first time trying Cava, and I am astounded! Their food was served fresh in an adequate time. The food was delicious and I can't believe I've never tried it. Additionally, the staff at this location was nice and welcoming and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Genuinely amazed me how a fast food establishment had such a good vibe, staff was extremely pleasant and helped me decide my meal. (which was GREAT) def will return🫰
Atmosphere: 5
Food: 5
Service: 5
Great food and service
First time eating and the food was amazing. I had the best customer service experience and definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I frequent this CAVA and love coming here, but tonights order was absolute chaos. I am not really sure what happened, but absolutely nothing in my order was correct except for the fact that it has chicken and included pita bread... Not a single veggie, no lentils, nada. I got some bonus harissa sauce though?
I later realized they mixed up the ingredients between all the bowls in our door-dash order, so nobody got the bowl they asked for...
Y'all, what happened lol?
Atmosphere: 4
Food: 4
Service: 1
The people here clearly hate their jobs
Atmosphere: 1
Food: 4
Service: 1
Good toppings and sauces but the rice and lentils will go hard and crunchy, but the staff won’t toss them. Instead they are willing to scoop them up and put them in your food, and if you happen to have asked for extra, you’ll end up paying for extra old, crunchy rice or lentils. If I could give 2.5 stars I would..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pita
This Cava location is consistently disappointing. The customer service is poor, portions are noticeably smaller than at other locations, and employees show clear attitude when asked for a reasonable amount of rice. The restrooms are frequently dirty and the floors are sticky, which reflects a lack of basic upkeep. This location does not meet the brand’s standard and needs serious improvement.
Atmosphere: 1
Food: 2
Service: 1
Excellent service and great staff - especially Virginia and Karen
Atmosphere: 5
Food: 5
Service: 5
Loading...