Starbucks Coffee Company
$ • Coffee Shops
Hours:
6440-6420 FM 1463, Fulshear
(832) 684-6682
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Customers' Favorites
Starbucks Reviews
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I went to this location on the first day of red cup season (knowing it would be crazy) and waited a while for my drink. As I waited, I watched the baristas hard at work making drink after drink, communicating with the customers about when their drinks would be ready, and making a high stress job look easy. You guys did a fantastic job and made my morning ♥️
Great atmosphere and baristas
Typically very awesome staff. Today, however, was a bit unusual. I ordered through the app for the convenience. I walked in and was greeted by the staff member with blue hair. I informed her it was a mobile order and she smiled and nodded as I walked towards the counter. My order was not ready, so I sat down. Once I saw that my order was ready, I walked back up to the counter. I made eye contact with 3 different staff members and said "hi". It took another 20 seconds before...read full review
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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This Starbucks Coffee Company location experiences mixed reviews regarding service and product quality. Some customers have expressed dissatisfaction with very bad customer service, noting rude and unprofessional behavior from staff. There are complaints about staff not greeting customers unless they look a certain way and long wait times, even when ordering ahead. Several reviews mention that drinks, such as iced caramel macchiato, cherry iced latte, and mocha frappuccino, were often water-down or not made properly, with some orders being delayed or not ready on time despite mobile ordering. The standards seem to have fallen over time, with some customers feeling disappointed when their drinks were an inch off from the top or were charged a reduced price unfairly. However, there are positive comments about certain employees, like one staff member who was very kind and made a customer leave in good spirits. The location's prime spot makes it busy, but the decor is well kept, especially during the holiday season. When staff are attentive, customers appreciate their friendliness and helpfulness. Overall, while some staff members provide good service, many customers note inconsistent experiences with service quality and drink preparation, leading to a mixed reputation.