Dairy Queen
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
Customers' Favorites
Heath Caramel Brownie Blizzard Treat
Cheeseburger Combo
Chicken Strips
Dipped Cones
Banana Split
Dilly Bar
Burger
Sundaes
Tacos
Fries
Dairy Queen Reviews
359 ratings
Share your opinion about Dairy Queen
Often quite busy but they keep the line moving really well. Location is great when you're in the Helotes area.
The hamburger wasn’t hot enough. And don’t do exactly like what we order . Have to asking them re done it.
We hadn't been to a DQ In over five years, since all the dining locations were closed during covid. Decided to try this location for the first time... Service took a good while... Almost 25 minutes from the time we placed our order till they called our number despite an empty restaurant. We ordered two steak finger baskets, one chicken finger basket, one dude and a small order of tacos. Everybody loved their steak fingers as usual, but no one seemed to care for the new fries....read full review
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 11AM - 10PM |
Dairy Queen is a mixed bag. Some customers found the restaurant clean with friendly and quick staff, while others reported it being a little dirty with so-so service. The ice cream quality was inconsistent, and the manager was described as mean and deceptive towards employees. Customers praised the staff for doing a good job and providing great customer service, especially when the manager was out on the floor and the store was spotless. However, there were concerns about how the manager treated the staff, with reports of unprofessional scolding and talking to employees like they were idiots, especially in front of customers. Some customers noted that the store can sometimes be unorganized, with mistakes in orders and issues with not using the app or providing receipts. Despite these issues, the ice cream, including Blizzard orders with cookie dough, was appreciated for its quality and enjoyable taste. Overall, the reviews depict a place with friendly staff and good ice cream but also mention areas for improvement in management and cleanliness.