Papa Johns Pizza
8200 S Main St Suite 200, Houston
(713) 661-0845
Recent Reviews
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Good delicious pizza,
Atmosphere: 4
Food: 4
Service: 5
Payed for my order before closing and just cuz they didn't have a another driver they cancel my order before closing time I will be calling corporate office.
Atmosphere: 1
Food: 1
Service: 1
Fantastic Service, unfortunately we had a pizza mix up and our veggie had pepperoni on it. However they re-made it and got us the new pizza quick and easy. Always friendly, and always good. Corporate should give them a bonus for how hard they are always working!
Atmosphere: 5
Food: 5
Service: 5
Service was on par. This is a pick up and go spot.
Atmosphere: 3
Food: 3
Service: 3
I ordered a pizza from Papa John's, and the tracker showed it had been delivered — but I never received it. When I contacted customer service for help or an explanation, all I got was a generic response saying my refund would be processed in 7–10 business days. No apology, no accountability. Completely unacceptable experience. Won’t be ordering again.
Atmosphere: 1
Food: 1
Service: 1
Ordered 40 minutes before this location closed and they waited until closing to cancel my order, despite the order tracker saying it had already been baked and was preparing for delivery. My delivery was literally walking distance from this location. Now it’s too late for me to order a pizza from anywhere else which is very annoying. Not sure why they would wait until closing to cancel my order instead of just cutting orders off when their kitchen closed.
I also ordered directly from the store, not even through a 3rd party delivery app.
The deliver driver Garrett was excellent! Really great customer service and communication skills! I appreciated having Garrett as a delivery person, I wish I could've tipped him more. The food was hot and in good condition.
Atmosphere: 5
Food: 3
Service: 5
I placed an order for a large event and unfortunately the oven went out at their location. They delivered the order as quickly as possible, but it was unfortunately significantly later than expected. The staff here, specifically the GM Brandon, were quick to rectify the issue and helped redo the order. They were professional and timely and did a great job!
Atmosphere: 5
Food: 5
Service: 5
They are refusing to give me my w2 so dont eat there at.the south main location the management there sucks and are very disrespectful dont work or eat there
Atmosphere: 1
Food: 1
Service: 1
Love the little 5$ pizza. We don’t have in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza
Restaurantji Recommends
Worst papa johns I have ever ordered from in a decade of ordering for the company I work for. They hardly cooked one meat lovers and forgot mushrooms on the other and just threw them on last second. Had a 2 liter of pepsi and they bring me a mountain dew and grape soda because they don't have any pepsi. Didn't even call me. Then no special seasoning but I get red peppers and parm which I didnt ask for. Horrible service. Because they are 3 minutes from my location what a JOKE.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service. Pizza it's good but customer service it's ghetto.
Very bad customer service
Atmosphere: 1
Food: 4
Service: 1
Worst customer service in the world 🌎
Atmosphere: 1
Food: 1
Service: 1
JUST DONT.
Atmosphere: 1
Food: 1
Service: 1
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