Potbelly Sandwich Shop

$ • Sandwich Shops, Fast Food, Salad

Hours:
1200 McKinney St, Houston
(713) 751-0032

About Potbelly Sandwich Shop

Potbelly Sandwich Shop offers a solid food experience, with tasty sandwiches and soups. However, the service can be inconsistent, with some customers reporting issues with order accuracy and long wait times, especially when the restaurant is handling a high volume of online and in-person orders. While most employees are friendly, a few instances of poor customer service have been noted, such as a cashier breaking something in frustration and not properly communicating order status. Overall, the food is good, but the service quality can vary.

Customers' Favorites

Potbelly Sandwich Shop Reviews

2.9
93 ratings
Restaurantji Rating
5
33%
4
11%
3
7%
2
7%
1
42%
Food
3.9
Atmosphere
3.9
Service
3.0

Share your opinion about Potbelly Sandwich Shop

Restaurantji Rating

Potbelly � Great sandwiches but terrible wait times. They definitely need to find a way to streamline their toppings and checkout. Adding the online ordering hasn't helped because there's no 3rd cashier. Now, one cashier has to split their time between online customers vs. in line customers. That sucks and has added to the chaos. �

Read All Reviews(93)

Menu

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Potbelly Sandwich Shop Menu
Potbelly Sandwich Shop Menu

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Potbelly Sandwich Shop
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Hours

Monday 10AM - 4PM
Tuesday 10AM - 4PM
Wednesday 10AM - 4PM
Thursday 10AM - 4PM
Friday 10AM - 4PM
Saturday 11AM - 3PM
Sunday Closed
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