Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

This Starbucks, in a busy full-on urban neighborhood, has a real coffee house vibe. The store works as a giant team with a hands-on manager. The cafe and drive through are often packed on weekday mornings. The afternoons are quiet and easy going. Weekends are up and down busy. The staff is courteous, engaged, and hustling.

However, some customers feel like an inconvenience just by ordering a coffee. Often, no word is spoken by the employee who greets at the window, met with silence and stares. This is not inviting or friendly.

Other experiences note the best customer service, with bright interactions that are rare. One customer got a peppermint mocha, but they were out due to demand. Yet the service was so great it turned into a great experience.

A regular for over two years loves the staff, always kind and welcoming. However, lately the matcha drinks haven’t been the same quality. The matcha hasn’t been mixed well, and the texture isn’t as smooth. Still one of the favorite locations, hoping the matcha quality gets back to its usual great standard. The location is very clean and welcoming of people staying to work.

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Starbucks Coffee Company
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Starbucks Reviews

3.6
230 ratings
5
44%
4
7%
3
5%
2
12%
1
32%
Food
3.8
Atmosphere
3.8
Service
3.6

Share your opinion about Starbucks Coffee Company

I tried the new apple pie, it was delicious except the middle didn't get quite warm so that was a bummer. I'll definitely get it again!
The service here was Phenomenal! I believe the Partner in the window at the time of my visit was Rosalyn. Exceptional service from her, she was super sweet and quick. Really made me feel like I was back home since i’m on vacation back to houston from virginia, she really made my morning!
Just because Starbucks is a chain, the people that work there are what makes a place a Houston staple. The staff here embody what that is. Everytime I come here the service is A1 and super friendly. I’ve lived in different states and this is by far my favorite Starbucks of them all. Keep doing what yall do!

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Hours

Monday 4:30AM - 10PM
Tuesday 4:30AM - 10PM
Wednesday 4:30AM - 10PM
Thursday 4:30AM - 10PM
Friday 4:30AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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