Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1600 Lamar St, Houston, Texas, 77010, US
Telephone: (713) 739-8000
Price range: $
Rating: 2.9

$ • Coffee Shops

Hours:
1600 Lamar St, Houston
(713) 739-8000

Menu Order Online

About Starbucks

Starbucks Coffee Company inside the Hilton Hotel offers a generally positive experience, especially for those attending events at the nearby George R. Brown Convention Center or visiting Discovery Green. The staff here are consistently friendly, welcoming, and professional, with some team members providing exceptional hospitality that makes each visit enjoyable. Customers appreciate the genuine smiles, fast service, and a relaxed atmosphere where they do not feel rushed, allowing them to enjoy their coffee and food at their own pace. One highlight is the quality of the coffee, which remains consistent and satisfying. A popular choice is the Decaf Latte with extra Decaf shots and Cold White Chocolate Foam, praised for being smooth and rich. The location’s convenience and friendly service make it a favorite for many visitors.

However, some reviews mention challenges such as long wait times, with one customer waiting over 45 minutes for their drink, despite others receiving their orders much sooner. There are also reports of staff being rude or abrupt, especially during busy hours, which can detract from the overall experience. For instance, a staff member was described as barking orders and lacking warmth, though other employees were praised for their pleasantness. Despite these issues, the coffee quality and friendly staff at the Hilton location often stand out as the key reasons customers return. Overall, it is a well-liked spot for a quick coffee break, with a few areas for improvement in staff training and wait times.