Subway

8420 Katy Fwy Suite #400, Houston
(832) 806-4514

Recent Reviews

Sort by
Allyson

The imbecilic employees tried to charge me $8.11 for the $6.99 meal deal. Additionally, they had the nerve to try to show/convince me how they were right, which is obviously incorrect. Maybe they were up charging people because they had no cups, but they should've either gone to a restaurant supply and buy cups or given the bottled drinks away with the meal deal and eat that cost. The restaurants problem doesn’t have to be the consumers' problem.

I should have trusted the stores 2.9 star rating, and i will never come back.

Service: 1

Rocko's Rock Shop

It is the worst place in service, the person who serves there gave us terrible service, I do not know how the owner allows having employees like that (Monday Nov/18/2024, 6:00 pm) this place is not recommended.

Atmosphere: 1

Food: 1

Service: 1

Revolution 0001

Don’t make the mistake I made, read comments. Came in at 7:40, but I couldn’t place a second sandwich order because they were closing!!! How ridiculous, they close at 9, I understand if I came 10 mins before closing but a whole hour please!! Do better.

Atmosphere: 1

Food: 1

Service: 1

Jacob Bryant

Do not waste your time/money at this location.
Terrible quality and service.

Atmosphere: 1

Food: 1

Service: 1

Zac

THURSDAY AUGUST 21ST 2024
4:50 P.M.
No speak English, at Subway.

I asked for a number 20, she looked at me sideways and didn't know what I was talking about.
I asked for a number 15, she didn't know what I was talking about.
She said no English.

You have to build your own sandwich because they have lowered the bar at this location, And quality has suffered. Not only that but you don't even have all the letters in your sign, and the letters that are there..... The lights are burnt out and they are broken and falling apart.

How un-American of you to support illegal immigration To take advantage of an undocumented worker by giving them less of a wage, because you know they will settle for less because they don't speak English. And then you do a disservice to your customers as well, by forcing them to have lackluster service, with somebody that can't put an order together. And it's not that personal fault, it's your fault, Subway.

I will be reporting this particular store to corporate.

Video of the whole encounter.

Shame on you Subway,
shame on the owners of this particular establishment
for doing this to this young lady who can't speak English. SHE OBVIOUSLY JUST ARRIVED IN THE STATES, AND IT SEEMS YOU EMPLOY ILLEGAL WORKERS?

Shame on you Subway.

Atmosphere: 1

Food: 1

Service: 1

LaQueshia Thompson

If I could have the reciew with ZERO stars I would’ve done just that. Let’s just start with, out of the 3 ladies working today NOT 1 OF THEM SPOKE ANY ENGLISH!!! The one that took my order couldn’t make a sandwich to save her life. Just decided I wanted shredded cheese on my sandwich without asking, warmed my meat and cheese together, put oil and vinegar directly on the bread, the sandwich is literally falling apart. I WILL NEVER RETURN TO THIS LOCATION!

Atmosphere: 1

Food: 1

Service: 1

Me Myself

Completely wrong, untoasted, and inedible

Food: 1

Service: 1

Daniel Schmidt (DanielSw0w)

Like other reviews said, just go elsewhere. Rude staff and terrible management (wrong bags and other things clearly not up to standard)

Atmosphere: 1

Food: 3

Service: 1

Paul Bredehoeft

Good food, but I gotta say, the management must be desperate to hire anyone with a pulse.

Atmosphere: 3

Food: 5

Service: 1

Cindy Martinez

This was delivered fast, but soggy food, hardest pretzel I've ever had and two items were left off. When I tried to call the number to get this order straight, all I got was, please leave a message for, and then a beep. I'll never use this subway again.

Food: 2

Service: 4

Blake P

Just an awful attempt at a sub. Ordered through the app. While all ingredients were right… I ordered the ‘less mayonnaise’ option. The amount of Mayo on this sandwich was frightening. It was also spread on at the opening of the sub like it was mustard on a hotdog. The staff was not friendly either. There are other subways close by- just go to those instead

Atmosphere: 3

Food: 1

Service: 1

Daniel Chen

Disrespectful and slow service workers. Asked for ranch and they just gave me the completely wrong sauce. Had to wait over 15 minutes for the employees to finish talking before I could even order. Terrible, just go to a different subway.

Atmosphere: 1

Food: 1

Service: 1

Jasmine R

did an order through Uber eats, completely wrong order that was delivered to me. had my name and receipt with my correct order they just threw in a random sandwich in my bag and called it a day. tried calling the number on the receipt AND on Google and both don't work. thank God Uber just refunded me my money.

Atmosphere: 1

Food: 1

Service: 1

Abel Medrano

They are not kind and the worst part is that they don’t wash there hands after touching money. They touch the gloves like that and put them on and touch the food. This is horrible to eat food that way.

Kerry Lynch

Every time we’ve been here the workers are glued to their phones and don’t greet customers. Today the server literally propped her phone up against the wall and was listening to loud talking on the phone while making our sandwiches. Brazenly not caring one bit about customer service. The ice machine was empty and she said the ice was in the back. The owner of subway must just not care because we reported this directly last time we were there. Desperate for help I suppose.

Atmosphere: 1

Food: 5

Service: 1

Loading...