“It's a tradition for my kids and I to get IHOP for breakfast after a long road trip. Normally we have a good experience. This time, however, we did not. We arrived at about 7:30. The first half of the meal was alright, even though service was slow. Patrons of a large party began to arrive and things disintegrated from there. I asked for more coffee twice and it never arrived. It was obvious I was waiting for our check and to ask for a to-go box. Not only did our server never return, but several other servers walked by our table and completely ignored us. I waited 15 minutes before finally deciding to just go to the front and ask for my check. The managers at this location need to train their servers to serve all customers, not just those at their own tables. And the servers need to make sure all their small tables are taken care of before attending to large parties.“
“It's a tradition for my kids and I to get IHOP for breakfast after a long road trip. Normally we have a good experience. This time, however, we did not. We arrived at about 7:30. The first half of the meal was alright, even though service was slow. Patrons of a large party began to arrive and things disintegrated from there. I asked for more coffee twice and it never arrived. It was obvious I was waiting for our check and to ask for a to-go box. Not only did our server never return, but several other servers walked by our table and completely ignored us. I waited 15 minutes before finally deciding to just go to the front and ask for my check. The managers at this location need to train their servers to serve all customers, not just those at their own tables. And the servers need to make sure all their small tables are taken care of before attending to large parties.“