“Shoutout to Ruby at Crumbl for going above and beyond! I was placing a Crumbl order on DoorDash because I heard they were serving the cornbread flavor for one day. Door dash didn’t have the cornbread flavor as an option since it was a one day special. I called Crumbl and Ruby answered… I asked if she’d swap out 2 of my 4 s’mores cookies for cornbread. Once my crumbl was delivered, the flavors were as I requested. Thanks again!“
Fast Food • $
“This was my first visit here & was a bit disappointed. We were bringing lunch to an ill friend who requested a cheeseburger. Typically I don't go to fast food places, but I came here thinking they might have a better product. The meat was very thin & cooked crisp so it tasted odd. I am used to the beef we use to raise so maybe I'm just out of touch with what people eat as hamburgers nowadays.“
“My husband and I come here quite often. We love the build your own pizza option. I think it's a perfect personal size; however, we have shared one pizza before and gotten full. Just depends if you want to have leftovers. I love thin crust pizza and their pizza crust is pretty thin, so that's a plus for me! The only thing I don't like is sometimes there is a black char residue on the underside of the crust. Obviously from the stone oven, but not enough to keep me from coming back. Overall, delicious pizza, I would highly recommend! As far the reviewers saying customer service is not great, we have never had a problem with the employees. Could they be a little friendlier? Sure, couldn't we all? Seeing as how there is a note at the front of the line saying they are short staff, these employees are most likely working really hard and tired. A little compassion goes a long way, cause I know overworked and understaff. I wouldn't be my best self either.“
“I give it 4.5 ⭐️ stars. Not crazy clean but decent. I would definitely go again. Nothing pushed it over the top for a 5 ⭐️ experience. Plenty of seating and good flavors. I got raspberry and pomegranate sorbet with so many fruit boba options. That was a definite plus, at least 6 options, all the candy bar options and almost any other toppings you could consider! There were other snacks that I didn’t have time to sort through. The green chairs were a little weird. My brother-in-law wasn’t too comfortable. He’s a big guy.My nephew and niece loved it. My mom and sister were happy. I always crave a sweet cream flavor; the white chocolate mousse was super close. This is really similar to pinkberry but more low-key. Probably the best option in Wichita Falls.“
Ice Cream Shop • $$$
“I went in to buy minced garlic and bread. Guy was working the market register and after he rung up my goods and I paid, he stepped out to open the door for me! Like I haven't had such thoughtful service in this town in a LONG time. Shout out to Guy for the full service treatment at an very unexpected time. It's customer service appreciation month and Guy takes the cake.“
“This Braums is always great! Tonight, there was a long line in the drive-through, but it went really quick. The guy working the window was phenomenal, great attitude, motivated, kind, and smiling the whole time (and not one of those fake smiles either, it was genuine). Anyway, the service was much appreciated. You don't find this kind of service anymore.“
“The young girl at the ice cream station was multitasking between us and drive up did a fantastic job. She was the only one up there and the rest were either talking or Cleaning, no one offered to help her. So I would like for her to be recognized please. I didn't get her name but it was around 3 o'clock. She had black hair . Thank you.“
“I've been going here about a year now. I really enjoy their friendliness and willingness to help. Even when something goes wrong with the order, and it sometimes does, they take care of it. The food is always great and exactly what I expect.“
Ice Cream Shop • $
“I never leave 5*s for fast food places. But this was something different. The food was prepared very quickly. Our orders were hot and fresh. The options for the burgers were great. The attached grocery store was awesome. Everything was clean and everyone was super polite. I will definitely seek out a Braums when I'm back in Texes.“
“We absolutely love going to this sonic! The guy who works the window goes the EXTRA mile to make sure he got everything correct while expressing excellent customer service & friendliness. He deserves a raise because you just don’t get that kind of service anywhere anymore.“