Dera Grill

Pakistani

Hours:
4107 N Story Rd, Irving
(972) 871-1116

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Take-Out/Delivery Options

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Reviews for Dera Grill

The taste of the food is good. I am not complaining about that. But horrible customer service. The way they treat their customers are awful. I went to my nephew's birthday and the banquet hall's floor was super slippery. One kid almost had an accident which could lead to a serious concussion. Also, the heating system was not working at all in very cold evening. After requesting several times they came but left without fixing that. All my family got sick on the following day.

Last Sunday I arranged my son's birthday in their banquet. Previously I have done 4 get togethers there (under old management), every time in their restaurant. Everything was perfect, from food to management and specially the staff courtesy. This time, I again chose to do my party at Dera Grill despite all the other better options available to me. But I am sad to mention that it was the worst experience for me with their new management. The quality they give me for every single...read full review
Horrible service. The waiter she is very rude and doesn’t know how to greet her customers with comfort. Horrible, horrible manager when I was asked for a refund. No refund policy, and no menu as you walk in straight ahead. Prices are fake on the menu and charged differently as you're ready to pay. The tables aren’t clean, and the ceilings are all broken. Wouldn’t recommend to go on a special event or general. Went 2 times, and both times lamb and beef wasn’t available...read full review

More Reviews(45)

Hours

Monday Closed
Tuesday 11:30AM - 10PM
Wednesday 11:30AM - 10PM
Thursday 11:30AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11:30AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

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