Schlotzsky's

$ • Take Out, Caterers, Sandwich Shops

Hours:
7530 N MacArthur Blvd, Irving
(972) 409-0837

Ratings

Take-Out/Delivery Options

Tips

Reviews for Schlotzsky's

The service was fast and employees were polite, but on two occasions visiting this location they forgot items in my order. One order, chips. And another order, the salad dressing. It’s disappointing to have already drove home/work and seeing that food paid for was not received. For that reason, bc it has been a waste of money for items not received, I’m rating two stars. The food quality was okay. I prefer the location off of O’Conner, I’ve never had an issue there.

Worst service I asked the "girl" at the window why my order was so expensive and she replied what did you, I simply asked what did I order? since she was supposed to have it on her screen... shut the window and called a man to help. So I asked him the same thing and he told what I ordered but there was pecan bun added to that, that is almost 5 dollars that I did not order nor did I get. But I got the $1.99 cookie no charge and a half full large drink... GREAT CUSTOMER SERVICE!?
I ordered online and in to pick up my order. The staff looked everywhere for it and I showed them the order email I had received. They quickly put it together and the food was great fixed exactly the way I wanted it. (In the meantime the online order third party company sent me an updated email-they cancelled my order and would refund the money.). So I tried to pay directly at the store but they apologized again and insisted no further charges. I have been back twice supporting...read full review

More Reviews(106)

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 10AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.