“This was supposed to be a fuel stop, but I had to have a Charlie's Cheese steak! Big mistake. This franchise is located inside Gordo's Travel Center in Junction, Texas. The two young folks and their manager behind the counter had no customer service skills and were clueless on how to make a cheese steak sandwich. My beef version was poorly made and sorely lacked in the ingredient and flavor category. The other order was a chicken cheese steak sammy. Both were were mediocre at best. The fries were ok, but we will stop at that. Even getting a drink was a struggle. We will not stop here again, or I will try their Sbarro's Pizza (& Starbucks) instead. These restaurants are located in a large convenience store type of establishment. They had way too many things in the store. It looked more like a pulga. Visit and see if I am wrong. Poor truck drivers.“
Customers` Favorites
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““Stopped at the Subway inside the Pilot in Junction, TX today and had one of the best customer service experiences on our entire trip. BOBBY was incredibly friendly, patient, and welcoming from the moment we walked up to the counter. She listened carefully to our order, made our sandwiches exactly the way we wanted, and checked in with us to be sure everything looked right before wrapping them up.
Even though it was a busy travel day, Bobby stayed cheerful, efficient, and kind, and it honestly made our stop here a bright spot. The line moved quickly, the prep area looked clean, and our sandwiches were fresh and well put together. In a world where good service is getting rare, Bobby truly stood out. Thank you, Bobby, for taking such great care of us at the Subway in the Pilot Travel Center in Junction, Texas!”“