ORALE PANA VENEZUELAN AND MEXICAN FOOD
1012 S Mason Rd, Katy
(786) 585-1034
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
What a horrible experience, it's as if this business didn't have a pain, I had to wait more than an hour for a simple cachapa with double cheese, which in the end was burnt in the dough and the double cheese didn't make any sign, in addition to a horrible atmosphere and disappointments. I have never seen so many customers complaining in the same business. I visited it yesterday 02/22/25 and I don't even plan to return to that horrible place. The young man who takes the orders seems to be in that position out of obligation, unprofessional, not attentive, and does not explain anything, not at all, which for people who are of other nationalities and want to try Venezuelan food is more difficult for us. The place was a total disaster and it wasn't even raining hard, everything was wet, with no place to sit or wait. Nobody tells you anything or explains anything and when you ask for your order they tell you that they haven't started preparing it yet. 😮😮😡😡
Atmosphere: 1
Food: 1
Service: 1
The taste of the food is very good, definitely one of the best burgers. However, the customer service leaves a lot to be desired, the guy who takes the orders is not attentive at all, he always has a bad face, he seems to be upset all the time.
Atmosphere: 1
Food: 5
Service: 1
I just went with my husband to eat, because we had it as the best street food option, we ordered two dogs, an order of Tequeños, a salchiqueso and a shredded meat empanada. Wow, how bad the dogs and the sachiqueso had almost complete pieces of cabbage and white cheese instead of yellow cheese, the pieces of cabbage were very unpleasant. The sausage, in addition to the pieces of cabbage (very unpleasant to eat), the hand cheese (supposedly) cold from the refrigerator a little longer and frozen, they did not have the delicacy to put it on the grill. The empanada almost burns, the only thing that is normal for Tequeños. The truth is that the quality and service have dropped to -1 because they took the order from us and when we thanked them we had no response. What a shame it doesn't serve to recommend, I was disappointed. I have eaten at the most famous dog stands in Venezuela and the cabbage is finely chopped that is the taste, you don't see leaves like this time…. I leave the photos
Atmosphere: 1
Food: 1
Service: 1
I don't know if they changed the cook but the food was terrible...I bought a couple of hot dogs, they made the cabbage like leto with a tasteless cheese. My wife's was worse...I had been there about 5 times before and I had loved the dogs. ..the service was not as usual either, the innkeeper was very unfriendly...I must admit that this is the first time this has happened to me...c
Atmosphere: 3
Food: 2
Service: 1
The best food in Katy, very good service. It couldn't be better, I'm a frequent customer, excellent in everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arepa de Pollo, Gordita, Tequeños, Arepa Reina Pepiada, Pico de Gallo, Arepa Al Patror, Arepa de Carne Asada, Patacon Gratinado, Arepas de Maiz X 2 Arepas Pernil, Hamburguesa
I love the food at this place
Every time I come I come home happy?
Atmosphere: 5
Food: 5
Service: 5
I love the food here, I always come with my family and the service is super good, I highly recommend it ??
Atmosphere: 5
Food: 5
Service: 5
We always came back here because the food tastes good, BUT they are not clean at all. The people who prepare the food wear gloves, however with the same gloves with which they prepare the food, they count money, shake hands with people to greet, and I don't want to imagine what else they will do with the gloves on. The service was not professional at all, we ordered a burger without sauce, and when they delivered it to us, it came with sauce. We told the guy that we had ordered it without sauce, and they turned a deaf ear to our complaint and did not correct THEIR mistake, we had to reorder another burger, and obviously we had to pay for the mistaken one. We will never return here again.
Atmosphere: 3
Food: 3
Service: 1
Very good service and excellent prices do not lose anything
Atmosphere: 5
Food: 5
Service: 5
I placed an order for empanadas to take away, and they delivered them to me incomplete. When my children opened them at home, several were missing. I had to wait more than 30 minutes for them, and apparently when they were frying them, the gas went out and I don't know exactly what happened, but The product they delivered was a dough that seemed rather rubbery. I don't recommend it.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Terrible service from the cashier, very rude, the music was too loud that I could barely hear what he was telling me and I asked him to repeat me again because I couldn't hear well and it kind of bothered him to serve someone with his bad face. I will never come back to this place, I felt very uncomfortable there!
Everything is very delicious, excellent, keep it up..
Atmosphere: 5
Food: 5
Service: 5
Totally crazy, I ordered 3 mixed chicken and meat burgers and they only gave me it with meat, and it took them forever to deliver your order. I also ordered a pizza pie and they gave it burnt. The truth is, this time I was not satisfied.
Great customer service, great atmosphere and great food ?.
Atmosphere: 5
Food: 5
Service: 5
Excellent food, attention and price ?????
Loading...