Whataburger
$ • Burgers, Fast Food
Hours:
307 S Mason Rd, Katy
(281) 599-8952
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Whataburger Reviews
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I don't usually go to Whataburger, but I stopped in today, and was blown away by the customer service I received by Marjan and the other associates.
It was the middle of their dinner rush, and the drive thru was super busy. I had to go into the store to complete my transaction since there were some issues with the register.
Marjan was on top of it, incredibly attentive and extremely professional as she helped me with my order.
Ever since they moved whataburger from behind Mo's bar this location sucks. Not once have they gotten an order right and they never mess up the same. No matter when we have been to this location they always find a new way to disappoint. This third and last time they for got to add my grilled onions to my cold burger and didn't include my side of gravy that I paid for.
Last time ever going to this location.
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Whataburger, a popular fast-food restaurant, is known for its outstanding service and delicious menu offerings. Customers often praise the efficiency of the drive-thru, with knowledgeable staff ensuring accurate orders. The restaurant's Mason Road location, near the I-10 freeway, is particularly convenient for those traveling through Katy. However, some customers have mentioned issues such as too much salt on the patty and complaints about noise in the kitchen. While the overall dining experience remains positive, there have been reports of slow service, with some customers receiving their orders after others who arrived later. Despite these concerns, many still enjoy the food, with particular praise for the crispy hash browns and the breakfast burger. Whataburger's commitment to quality and customer satisfaction continues to make it a reliable option for those seeking a tasty burger or salad, although some locations may not reflect the same spirit and standards that originally made it a Lone Star favorite.