El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours today·

About El Pollo Loco

El Pollo Loco is a fast-food restaurant known for its consistently good service, fresh food, and friendly staff. The grilled chicken, a specialty of the restaurant, is praised for its fantastic Cali Style preparation. Customers often comment on the excellent service, with staff being attentive and friendly. The restaurant is kept clean, and all menu items, from sides to toppings, are fresh and tasty. The rotisserie chicken is especially popular, being super juicy and flavorful. Sides like charro beans, mac & cheese, and mashed potatoes are all well-liked, with the mac & cheese receiving high praise. The guacamole is also appreciated for being super fresh and creamy, though some wish it had a little more kick to satisfy those who love spicy food. The restaurant offers a variety of options, including traditional chicken baskets and Mexican-inspired dishes, making it a versatile choice. The $5 chicken bowl is noted for its flavorful shredded chicken, rice, and beans, cooked to perfection. While the bone-in chicken pieces are small and the feeds 5 family meal deal is best for three, the overall experience is positive. The drive-thru service is fast and friendly, and the manager is attentive, ensuring customer satisfaction. The restaurant's app provides easy access to coupons and rewards, making it an affordable and enjoyable dining option. Despite some minor issues like parking during peak hours, the overall dining experience is considered worth the wait, and many customers plan to return.

Menu

Add a Menu
El Pollo Loco Menu
El Pollo Loco Menu

Customers' Favorites

Photos

Add a Photo
El Pollo Loco
El Pollo Loco
View All Photos

El Pollo Loco Reviews

3.4
204 ratings
5
47%
4
12%
3
5%
2
6%
1
30%
Food
3.5
Atmosphere
3.6
Service
3.6

Share your opinion about El Pollo Loco

Taco was greasy and my girlfriends chicken was dry. Mac and cheese and corn were good. They had what looks like a machine for making tea, but no iced tea, just sugary or artificially sweetened option.
My first visit to this location in Houston, TX. Pleasantly surprised by the people behind the counter. It had been a while since I'd stepped into one of the restaurant locations Had some questions about the menu, but the lady who took my order very gracious in explaining everything. I decided to place an additional order, and another attendant took my order with the same friendliness as the previous one. Will make a point to stop by next time I return to visit this particular...read full review
Great food with a good portion!

Read All Reviews(204)

Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
Updated on: