Let those chickens grow up before you kill sale and serve those little birdies. For goodness sake leave the baby chickens alone until they get grown
Food: 1
Service: 2
Brittany Ackerman
So we went in last night around 7, ordered a variety of food including the hot honey chicken (which wasn’t hot at all tasted like chicken covered in honey which add that to mayo and pickles is beyond nasty) and coleslaw (which was not good) and chicken tenders. Out of the 6 of us that ate 3 of us ending up throwing up that night highly recommend you eat somewhere else.
The fried chicken was over cooked, not cleaned properly, and cooked in old oil. The chicken bowl we ordered had only 3 nuggets that had been fried in old oil as well. Had no problem with staff they were polite, but the food was very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Michael Cates
Terrible service and missing half my order on a 4 piece. $11 for a leg and thigh and when I went back they said there was nothing they can do? Never again.
Update 3 years later: Tried to give this place another chance, still terrible service and food. Stop making people wait 20+ minutes for food while I watch it hang out on a cold stainless steel table.
My original review, the service was terrible but the chicken was cooked well.
Atmosphere: 1
Food: 1
Service: 1
James Fischer
Mobile order was supposed to be ready at 1400. I got there at 1407 and still had to wait another 15 minutes. The chicken tenders were very salty, and the breading was inconsistent. Some were fine, and some were extremely hard. I ordered gravy for my side for dipping the chicken in and found the bottom of the gravy container pushed up into the "well" which reduced the amount of gravy by almost 50%. They gave me the wrong sauce even though the receipt says it was double-checked for accuracy. I think from now on, I will limit my KFC purchases to the one in Copperas Cove as it is the best KFC I have been to in Texas.
Atmosphere: 5
Food: 3
Service: 3
JON JOHNSON
One of the worst experiences I ordered 12 piece meal , they gave me 10 pieces instead, drive 20 mins away to get home. I call the manager kfc to tell them my complaint, told me they cant do anything about it but drive back they'll give me the 2 pieces the didn't put in and a extra side. No sorry or anything to compensate.
Atmosphere: 1
Food: 1
Service: 1
Art Boyar
Maybe the worst kfc I've ever seen... they will let u use a bathroom after placing an order. I almost shi ted my pants!
Atmosphere: 1
Food: 1
Service: 1
Matthew Flater
Very long, wait time and the staff had terrible attitudes. This is the third time coming here. I will not be back , it is the same issue every.
Good food but service sucks!!! Gay boy on the headset was rude & had hella attitude for what? Don’t be mad at me cuz you work fast food
Atmosphere: 1
Food: 4
Service: 1
S Delgado
Waited 25 minutes in a parking spot waiting for food...to the point that managers were grabbing the customers food straight out the drive-thru window to hand them out in parking lot...ordered a chx sandwich...they didn't fried the chicken for my sandwich so I got offered to replace the piece with tenders...so I asked to just make them chicken Littles thinking it ill be easier on them ..still waited mad long then when I get the food fries were soggy and cold and my chicken little was a piece of bread and chicken...no mayo no pickles no lettuce, nothing. This place just needs good leadership. Even though the managers were cool, still made a crappy experience...I love KFC so on to the next location because this ain't it.
Atmosphere: 1
Food: 1
Service: 1
Cecilia Aranda
Never again.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Maddy C
It's no wonder this place is always empty. Everytime I come pick up a doordash order I wait at least 15-20 minutes. The employees are very slow workers so I've observed. Short staffed or not, I wouldn't order anything from this location if I'm hungry now and not later.
Atmosphere: 1
Service: 1
greg stdennis
Nice enough people. Issue we had is we put in our order online, completion time was 6:25 pm. We show up to get it, they inform us chicken is still cooking, it’s been 20 mins at this point.
Let those chickens grow up before you kill sale and serve those little birdies. For goodness sake leave the baby chickens alone until they get grown
Food: 1
Service: 2
So we went in last night around 7, ordered a variety of food including the hot honey chicken (which wasn’t hot at all tasted like chicken covered in honey which add that to mayo and pickles is beyond nasty) and coleslaw (which was not good) and chicken tenders. Out of the 6 of us that ate 3 of us ending up throwing up that night highly recommend you eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Fried Chicken, Spicy Chicken Sandwich, Cole Slaw, Mashed Potatoes & Gravy, Famous Bowl, Chicken Sandwich
ALL the biscuits I got were raw 🤢🤢🤢
If I could give 0 stars that would be better
The fried chicken was over cooked, not cleaned properly, and cooked in old oil. The chicken bowl we ordered had only 3 nuggets that had been fried in old oil as well. Had no problem with staff they were polite, but the food was very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Terrible service and missing half my order on a 4 piece. $11 for a leg and thigh and when I went back they said there was nothing they can do? Never again.
Update 3 years later: Tried to give this place another chance, still terrible service and food. Stop making people wait 20+ minutes for food while I watch it hang out on a cold stainless steel table.
My original review, the service was terrible but the chicken was cooked well.
Atmosphere: 1
Food: 1
Service: 1
Mobile order was supposed to be ready at 1400. I got there at 1407 and still had to wait another 15 minutes.
The chicken tenders were very salty, and the breading was inconsistent. Some were fine, and some were extremely hard.
I ordered gravy for my side for dipping the chicken in and found the bottom of the gravy container pushed up into the "well" which reduced the amount of gravy by almost 50%.
They gave me the wrong sauce even though the receipt says it was double-checked for accuracy. I think from now on, I will limit my KFC purchases to the one in Copperas Cove as it is the best KFC I have been to in Texas.
Atmosphere: 5
Food: 3
Service: 3
One of the worst experiences I ordered 12 piece meal , they gave me 10 pieces instead, drive 20 mins away to get home. I call the manager kfc to tell them my complaint, told me they cant do anything about it but drive back they'll give me the 2 pieces the didn't put in and a extra side. No sorry or anything to compensate.
Atmosphere: 1
Food: 1
Service: 1
Maybe the worst kfc I've ever seen... they will let u use a bathroom after placing an order. I almost shi ted my pants!
Atmosphere: 1
Food: 1
Service: 1
Very long, wait time and the staff had terrible attitudes. This is the third time coming here. I will not be back , it is the same issue every.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good food but service sucks!!! Gay boy on the headset was rude & had hella attitude for what? Don’t be mad at me cuz you work fast food
Atmosphere: 1
Food: 4
Service: 1
Waited 25 minutes in a parking spot waiting for food...to the point that managers were grabbing the customers food straight out the drive-thru window to hand them out in parking lot...ordered a chx sandwich...they didn't fried the chicken for my sandwich so I got offered to replace the piece with tenders...so I asked to just make them chicken Littles thinking it ill be easier on them ..still waited mad long then when I get the food fries were soggy and cold and my chicken little was a piece of bread and chicken...no mayo no pickles no lettuce, nothing. This place just needs good leadership. Even though the managers were cool, still made a crappy experience...I love KFC so on to the next location because this ain't it.
Atmosphere: 1
Food: 1
Service: 1
Never again.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
It's no wonder this place is always empty. Everytime I come pick up a doordash order I wait at least 15-20 minutes. The employees are very slow workers so I've observed. Short staffed or not, I wouldn't order anything from this location if I'm hungry now and not later.
Atmosphere: 1
Service: 1
Nice enough people. Issue we had is we put in our order online, completion time was 6:25 pm. We show up to get it, they inform us chicken is still cooking, it’s been 20 mins at this point.
Atmosphere: 4
Food: 1
Service: 4
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