Subway in Killeen

“I had a great experience at Subway thanks to Chris! He was super friendly, patient, and made my sandwich exactly how I wanted it. You can tell he really cares about customer service and making sure people leave happy. He kept a positive attitude the whole time, even when it got busy. Definitely one of the best experiences I’ve had at this location, Chris is awesome!“

“I havent ever left a review for this place and I always frequent this one since it's near my house but first I wanna say I can't remember his name but I love coming when the older gentleman is on the front counter because I know my stuff is gonna be right. I always order the veggie patty salad and it never disappoints. Today was an exceptional day though. I don't know what the sweet young lady's name is that has the short short haircut and cute funky glasses, but I want to commend her for knowing her food safety. To the management and owners, she was absolutely impeccable. The only reason this is a comment is because as she was making my salad she went to cut the veggie patti and I was like no you don't have to cut it and she was like well it's easier for me to be able to pick it up. At the time, when I saw that I was like this is garbage salad now but I ended up telling her the reason I don't like anything cut with that knife is cause ya'll take the knife and use it everywhere then stick it back in that water. She schooled me. She very respectfully, politely and matter-of-factly told me it's not water it's sanitizer and that it has to be changed every 4 hours. She was like don't worry it's not just water; it's more like when you have bleach water in your sink at home. She was like if anyone is a good employee, they know the water has to be changed every 4 hours, but it is for cleaning and if you have questions about anything just ask. I was absolutely floored and impressed. I did tell her I didn't know that as long as I have been coming there and didn't like it when they would do that cause I thought it was just water yall were swishing it around in. She was like no, no that's not what it is, trust me. Coming from someone who is certified as a ServSafe Manager, your employee did an amazing job and thorough job explaining the process and how it works and I want you to please reward her. Also, please do not stop being the only location in Killeen that doe my salad. I can't get it anywhere else, I've tried.“

“I DEFINITELY RECOMMENDED THIS LOCATIONmy sons had placed their pick up order there and their Sandwichs were PERFECT ? WAS SO UPSET AND JEALOUS OF THERE'S ?Don't ever go to the one on 3903 W Stan Schlueter Loop Building A Suite 101Went two times the worst ever Sandwichs Taste and look like they were two days old.“

“I’m very shy and introverted. Normally I prefer to order everything online and disengage with people. Well today I was driving and was hungry so I pulled into this location. Let me tell you. It was clean, smelled great, not empty and not to full. I was expecting to wait a little because someone was ordering. But as soon as I step up to the plate “order here” I was surprised and greeted with a smile for another employee. She was very knowledgeable and gave all sorts of recommendations even towards the end they told me how I can not only save money today but also in the future! What kind of businesses do that these days? The kind that has earned a repeat customer, I tell you that! Before it was just the food (online pickup or delivery), now it’s also a pleasant experience to go inside and share a smile!“

“I just came to this subway, Tuesday April 28 around 12 in the afternoon, I ordered on the kiosk because I thought I could use my coupon, turns out I couldn’t when I went to pay at the front, I’m 41 weeks pregnant, I had a long day already and I was really looking forward to get that coupon-anyways I’m emotional and I was in the verge of tears, the lady (I didn’t check her name but I believe she was making the sandwiches) she offered me some free cookies because she saw I was visibly upset. That was incredibly kind, she made my day- little things like that make a big difference, she deserves a raise asap!“

“I am retired for many years from Fort Hood and this has been the best outing I have had there at Subway. This was the best everyday Chicken Bacon Ranch Melt sandwich prepared I have had from any Subway location. The bread was toasted and the cheese melted just the way I like it. The bread had a crunch to it that made it even better not soggy like other sandwich places. I would like to give a special thanks to the 2 employees there Annie and Sylvester who prepared it for me and my wife. The small talk I had with the both of them even made it better. I will be a returning customer to this location for years to come.“

“Chad was amazing!! He was the only employee in the place on Wednesday night! When we first walked up, at9:30 pm, I was kinda whining about a tomato on the floor in the dining area, then as we order, he politely said “it’s going to be a minute” (as he made 4 sandwiches for pick up). He explained that he was by himself… everyone else had called in… We had a big order with veggies on the side for a fishing trip the next day. He was SO awesome: fixing our food and being so sweet to wish us well with our fishing!!! WAY TO BE CHAD!!!“

“I wanted to recognize Jacob for the outstanding service he provided during my visit. My boyfriend and I stopped in, and even though Jacob was working by himself, he was friendly, professional, and made us feel welcome from the moment we walked in.
Both of our orders were made perfectly, and everything tasted fresh and delicious. Even while handling everything on his own, Jacob stayed positive and never let the rush affect the quality of the food or his customer service.
It was obvious he was doing the job of multiple people, but he still gave us a great experience. Jacob is an excellent employee, and I hope Subway recognizes the hard work and dedication he shows. We really appreciated his kindness and the effort he put into making our visit a great one.“