Freddy's Frozen Custard & Steakburgers

4519 Kingwood Dr, Kingwood
(346) 242-9674

Customers' Favorites

Photos

+70 photos
+69 photos
Add a photo

Recent Reviews

Fine burgers, but their promotions are basically always scams. Signs say very loudly to download an app for a burger. You do just that. Then once you go to check out, hello! It takes 24 hours. So come back tomorrow

By the way it’s not mentioned in their advertising. Even the workers admit that.

Just generally bad experience with customer service and the place isn’t usually terribly clean
My wife and I stopped by Freddy’s on Kingwood Drive after work today and went through the drive-thru. They accidentally forgot my chili fries, so I went inside and had the pleasure of speaking with Tony.

Tony took great care of me and remade my chili fries perfectly! He made sure there was the right amount of fries and chili, and the food was fresh and delicious. Customer service like that really stands out these days.

I just wanted to publicly...
I go to Freddy's maybe once or twice every couple months. Sometimes it's really great and the service is fantastic. Today was a different story. It sounded like the girl who took my order didn't want to be there. She also didn't read back my order to ensure accuracy, so my drink had ice when I asked for none, and was also a large when I didn't ask for one. The food was fine, but the service is 50/50 on if you get someone kind. Reading back your orders...

More Reviews

Freddy's Frozen Custard & Steakburgers

4519 Kingwood Dr, Kingwood, TX 77345
(346) 242-9674